ROOPKIRAN KAUR KLAIR
Wellington
Summary
I am an enthusiastic, self-motivated, reliable, responsible and hard working person. I am a mature team worker and adaptable to all challenging situations. I am able to work well both in a team environment as well as using own initiative. I am able to work well under pressure and adhere to strict deadlines. Offering strong interpersonal skills and genuine interest in customer service, eager to learn and grow in sales environment.
Overview
9
9
years of professional experience
Work History
Sales Advisor
Lotte Duty Free
10.2023 - Current
- Provided product knowledge to customers, leading to purchasing decisions and increased satisfaction levels.
- Increased sales by engaging with customers and identifying their needs.
- Increased sales by offering advice on purchases and promoting additional products.
- Collaborated with team members to achieve monthly sales goals and improve overall performance.
- Handled difficult situations professionally by addressing customer complaints and finding solutions to the problem.
Kindergarten Teacher/Online English Teacher
Samanta Foundation
07.2016 - 11.2019
Education
Post-Graduate Diploma - Computer Applications
Panjab University
05.2016
Master of Arts - English
Panjab University
05.2015
Bachelor of Arts - undefined
Guru Nanak Dev University
04.2013
Skills
- Communication
- Problem solving
- Organisational
- Customer Service
- Team work
- Adaptability
- Leadership
- Emotional Intelligence
LANGUAGES
English
Punjabi
Hindi
Hobbies and Interests
Walking, Music, cycling
Timeline
Sales Advisor
Lotte Duty Free
10.2023 - Current
Kindergarten Teacher/Online English Teacher
Samanta Foundation
07.2016 - 11.2019
Master of Arts - English
Panjab University
Bachelor of Arts - undefined
Guru Nanak Dev University
Post-Graduate Diploma - Computer Applications
Panjab University
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