Rosa True
Te Horo,WGN
Summary
I work very well under pressure in a fast-paced environment , I am not afraid to ask questions and step up when it is needed.
I have a lot of self-confidence in the work I do and can learn challenging things even if it means stepping out of my comfort zone. I think I would be a great addition to your company and bring a lot of skills to your table.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Barista / FOH Worker
Hudson’s
03.2024 - 07.2024
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Operated espresso machines and commercial coffee brewers to create beverages.
Retail Worker
Repco
11.2023 - 02.2024
- Expedited shipping processes by negotiating favorable terms with suppliers, enabling faster delivery times for critical components.
- Assisted customers in navigating warranty claims or returns processes by providing clear instructions and guiding them through necessary steps, resulting in a hassle-free experience.
- Increased customer satisfaction by providing knowledgeable assistance and personalized recommendations on automotive parts.
- Collaborated with service department technicians to ensure accurate identification and procurement of necessary parts for repair jobs, reducing delays and enhancing customer satisfaction.
Waitress
Long Beach Tavern
06.2023 - 09.2023
- Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
- Reduced risks by maintaining clean and organised work environment.
- Collaborated with team members to consistently deliver high-quality service in a fast-paced environment.
- Communicated with customers to promptly resolve complaints and address inquiries.
- Processed payments with focus on accuracy and correct cash-handling procedures.
- Supported restaurant operations by assisting servers during busy periods or covering shifts as needed.
Retail Worker
Repco
05.2022 - 06.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Education
Automotive Engineering - Automotive Engineering
Ara Institute of Canterbury
Christchurch, CAN03.2022
NCEA 1&2 -
Mairehau High School
Christchurch, CAN02.2021
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Time Management
- Flexible and Adaptable
- Dependable and Responsible
- Multitasking Abilities
- Computer Skills
- Organization and Time Management
Accomplishments
I have recently competed in a bodybuilding show which I started preparation for back in October 2023 with my coach Cesar from Snapfitness , I was under a full diet of high and low carbs with strength training in afternoon and morning/afternoon cardio - the overall outcome at the competition which was in May 2024 I placed third in my division and am planning to go back into competition next year to continue my love for it !
Certification
I have done a few different work experiences courses. In 2020 I completed a 3-day course at Avon City Ford where we went over how to properly jack a vehicle, how to wheel balance and remove a rim from the tire. In that year I also completed a 3-day barista course where I learnt how to properly make coffee and use the coffee machine in a proper manner.
In 2021 I was doing work experience at a Workshop called Mairehau BP workshop every Thursday where I was shadowing one of the workers learning how to do WOF’S & COF’S, how to fill out forms and look after customers' cars in a good manner.
First aid certificate- 2020-2023
Health and safety certificate- hospitality 2021-2023
Hospitality outline – level 3 and 4
Reistricted license – class one
Additional Information
References:
Ryan Blyth - Manager at Repco CHCH
+64 0274854568
Jesse Jacques - ARA Tutor CHCH
+64 021919035
Adam Jones - Boss at Lucky Pig CHCH
+64 22 682 8398
Languages
German
Timeline
Barista / FOH Worker
Hudson’s
03.2024 - 07.2024
Retail Worker
Repco
11.2023 - 02.2024
Waitress
Long Beach Tavern
06.2023 - 09.2023
Retail Worker
Repco
05.2022 - 06.2023
Automotive Engineering - Automotive Engineering
Ara Institute of Canterbury
NCEA 1&2 -
Mairehau High School
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