Rosabel Keil

Duties include:

• Organizing and coordinating musical events.
• Scouting venues that would match specific events we are running.
• Curating music as a DJ.
• Liaising with venue owners and management.
• Coordinating with artists (DJs, singers, bands) to secure their participation in the event lineup.
• Utilizing tools such as social media and Eventbrite ticketing sites to promote events and sell tickets.
• Setting up the venue and equipment for seamless acoustics and transitions between artists.

Duties include:

• Project management of voice solutions for business customers.
• Working with sales and order specialists to translate sales into products and services.
• Liaising with account managers, customers and stakeholders to ensure the needs of customers are met efficiently.
• Providing regular updates to customers, account managers and third parties throughout order processing.
• Using Microsoft Office products and several software systems to analyze information, process sales and order products.
• Maintaining organized and updated dashboards detailing customer project status.
• Dealing with escalations and working towards a solution that will satisfy all parties.
  

• Loaded and unloaded materials in storage and production areas.
• Maintained work areas by cleaning and straightening for maximum productivity and safety.
• Restocked items on shelves and bins to keep inventory available.
• Performed general housekeeping and cleaning tasks.

Duties Included:

• Organized a team of volunteers for the Special Olympics Football day.
• Organized schedules and resources ahead of time for efficient volunteer engagement.
• Outlined expectations with volunteers and provided necessary guidance.
• Facilitated event preparation.
• Monitored volunteer well-being and compliance with tasks.
• Worked with special needs students and making sure their needs were met.
• Cheered and encouraged players, kept score of the games, and officiated.
• Ensured organized and tidy space.

Duties included:

• Managed onboarding process for connecting business customers from inception to completion.
• Liaised with customers and stakeholders daily to ensure needs are met with minimal disruptions.
• Analyzed and processed orders utilizing Microsoft Office and various databases.
• Addressed dissatisfied customers by implementing solutions.
• Delivered a range of services for business customers in timely manner.

Duties included:

• Welcomed families of City Mission and gathered their information to identify needs.
• Fostered positive relationships among City Mission's diverse clientele.
• Packed Christmas gifts for the families.
• Kept stock of remaining gifts and data entry of clientele details.
• Maintained cleanliness and organization of workspace.

• Loaded, unloaded and moved material to and from storage and production areas.
• Maintained work areas by cleaning and straightening for maximum productivity and safety.
• Restocked items on shelves and bins to keep inventory available.
• Performed general housekeeping and cleaning tasks.

Duties include:

• Planned and organized socials, formal balls and talent nights for the youth.
• Prepared hygiene kits for the homeless.
• Prepared food packs for the homeless.
• Cleaned up parks in the community.
• Visited retirement homes and worked with the elderly.
• Visited community halls and worked with the homeless.

Duties included:

• Provided support to customers using both phone and email communication.
• Handled incoming communications promptly, adhering to a 24-hour resolution policy.
• Helped customers with billing issues, general inquiries and technical faults.
• Diagnosed faults and initiated a service call by logging issues with Chorus.
• Utilized multiple IT systems for product troubleshooting.
• Handled escalations and resolved issues to ensure customer satisfaction while following company guidelines.
• Trained new hires in customer service and technical support.
• Collaborated with team to assist in resolving customer issues.
• Facilitated one-call resolutions to avoid repeat customer calls.
• Maintained detailed records to support future customer assistance by agents.

Duties Included:

• Food preparation.
• Loaded flight trolleys with prepared food packs.
• Coordinated to meet stringent deadlines for trolley shipments.
• Coordinating tasks among the team for successful project delivery.
• Adapted to various responsibilities daily.

Duties included:

• Greeted and directed families and friends of rugby players into the Players Lounge throughout Super Rugby season.
• Maintained organized and presentable room arrangements.
• Regularly ensured guests were attended to and satisfied.
• Handled serving tasks for refreshments.
• Addressed guest inquiries promptly.
• Maintained cleanliness of dining areas.

Duties included:

• Greeted customers upon entry to the store and provided a positive shopping experience.
• Assisted customers with product selection, answered queries and provided advice.
• Managed counter operations for customer service.
• Enhanced customer satisfaction by handling difficult situations calmly.
• Managed financial transactions and ensured accuracy in cash operations.
• Managed inquiries across various locations seamlessly.
• Managed documentation for sales transactions.
• Possessed extensive knowledge of sold products.
• Stayed informed about company policies and security procedures.
• Monitored inventory using computer systems.