Rosabella Gregory
Whanganui
Summary
Dynamic and dedicated professional with experience at Thai Villa Restaurant, excelling in customer service and team collaboration. Proven ability to enhance guest satisfaction through attentive service and strong multitasking skills. Recognized for maintaining cleanliness and food handling safety, ensuring a positive dining experience in high-pressure environments.
Overview
1
1
year of professional experience
Work History
Waitress Trainee
Thai Villa Restaurant
01.2025 - Current
- Handled high-pressure situations calmly during peak hours while maintaining exceptional service standards.
- Developed strong multitasking skills by simultaneously managing multiple tables and attending to various guest needs.
- Ensured accurate order-taking and timely delivery of meals to guests, resulting in positive feedback and repeat business.
- Enhanced customer satisfaction by providing attentive and friendly service during busy shifts, which was commented on by customers.
- Collaborated with team members to create a positive work atmosphere, fostering camaraderie among staff.
- Displayed strong attention to detail when setting tables and presenting dishes, enhancing the overall dining experience for guests.
Cashier
Castle Cliff Football Club
06.2024 - 08.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
Education
St Dominic’s College
Whanganui Skills
- Allergy awareness
- Customer service
- Time management
- Team collaboration
- Verbal and written communication
- Food handling safety
- Guest relations
- Physical stamina
Timeline
Waitress Trainee
Thai Villa Restaurant
01.2025 - Current
Cashier
Castle Cliff Football Club
06.2024 - 08.2024
St Dominic’s College
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