Rosalia Nyssen
Auckland,AUK
Summary
Professional with significant experience in healthcare administration, equipped to handle patient interactions and manage front-office tasks efficiently. Skilled in scheduling, record-keeping, and insurance verification, with strong communication abilities. Reliable team member, adaptive to changing needs, and consistently focused on achieving results.
Overview
2025
2025
years of professional experience
Work History
Medical Receptionist
Queen Street Doctors
08.2024 - Current
- Was in charge of patient enrolments and transfers to other practices, requesting records, and sending records through Healthlink
- Experience with handling claims to insurance companies, such as Southern Cross
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Handled billing procedures accurately, ensuring prompt payment from both patients and insurance providers.
- Managed patient appointments efficiently, reducing wait times significantly.
- Performed various administrative tasks by filing, copying and faxing documents.
Process Worker
AFFCO
12.2022 - 02.2023
- Assisted in quality control efforts, ensuring all products met strict company standards before shipment.
- Graded and packaged finished products, transporting items for additional processing, storage, or shipment off-site.
- Prepared, boxed, and staged outgoing shipments.
Maths Tutor
01.2023 - 11.2023
- Weekly tutorials for Year 8 student
- Boosted student confidence in problem-solving by providing individualized support and targeted feedback during tutoring sessions.
Netball Umpire
01.2023 - 09.2023
- Became a member of the Whanganui netball community and is recognised as an official, registered netball umpire
Netball Coach
01.2021 - 09.2023
- Help develop the players' ball skills and knowledge of the game
- Encourage their cooperation as members of a team
- To help them in physical training and the required disciplines
- Teach the netball rules
Piano Teacher
01.2020 - 01.2023
- Prepare lessons on a weekly basis
- Instruct the student mechanical application to play
- Teach the theoretical concepts of music
- Set out practice methods
Voluntary Youth Group Leader
- Organize games and activities for primary school-age children
- Encourage to interact together with understanding and kindness
- Being responsible for the care of children
Temporary Community Choir Conductor
01.2023 - 02.2024
- Lead, direct and conduct groups of people for singing practice and performances
Education
Bachelor of Science - Microbiology
University of Auckland
01-2024
Microbiology - First Year
Massey University
01-2023
IGCSE & AS Levels - Mathematics, Science, English, History, French
St Dominic's College Whanganui
01-2022
Skills
- Strong Verbal Communication
- Effective Conceptual Thinking
- Proven Leadership Abilities
- Collaborative Team Member
- Strong Work Ethic
- Skilled Task Prioritization
- Deadline Management
- Effective Office Management
- Steadfast Commitment
- Workplace Safety Compliance
- Strong Technical Skills
- Front Office Administration
Timeline
Medical Receptionist
Queen Street Doctors
08.2024 - Current
Maths Tutor
01.2023 - 11.2023
Netball Umpire
01.2023 - 09.2023
Temporary Community Choir Conductor
01.2023 - 02.2024
Process Worker
AFFCO
12.2022 - 02.2023
Netball Coach
01.2021 - 09.2023
Piano Teacher
01.2020 - 01.2023
Voluntary Youth Group Leader
Bachelor of Science - Microbiology
University of Auckland
Microbiology - First Year
Massey University
IGCSE & AS Levels - Mathematics, Science, English, History, French
St Dominic's College Whanganui
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