ROSALIE DEFREGGER
Christchurch
Summary
Enthusiastic first-year university student seeking a part-time retail position this summer, with a proven ability to engage customers and drive sales in fast-paced environments. Effective merchandising strategies consistently enhance shopping experiences, while a strong track record of maintaining high levels of customer satisfaction and operational efficiency demonstrates readiness to contribute positively to a dynamic retail team. A genuine passion for beauty fuels the desire to leverage skills and dedication to exceptional customer service in a challenging retail role. Committed to creating memorable experiences that foster brand loyalty and drive business success.
Overview
5
5
years of professional experience
Work History
Content Creator
02.2024 - Current
- Brands reach out to me to collaborate and exchange their product or pay for content creation. This involves creative direction and editing/filmography as well as proficient social media skills.
Personal Clothing shop
Depop
02.2021 - Current
- I use an online app where you can resell clothes, and I have set up a little clothing store, benefiting the environment to reduce fast fashion and unnecessary waste. Having a successful Depop account has taught me many different lessons and life skills.
- Served customers in a friendly, efficient manner following outlined steps of service.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Actively listens to customers' requests, confirming full understanding before addressing concerns.
Online Assistant
Woolworths
02.2022 - 05.2024
- This was a part-time job where I balanced 25 hrs per week alongside my highschool studies.
- Picking Online Orders
- Engaging with Customers
- Cleaning
- Stocking products
Education
Level 3 NCEA Excellence Endorsed -
Cashmere High School
01.2023
Bachelor of Communication - Media Studies And Expressive Arts
Massey University
Wellington11-2027
Skills
- Optimistic mindset
- Positive workplace presence
- Effective decision-making under pressure
- Proficient in handling multiple tasks
- Effective team collaboration
- Supportive team player
- Adaptable to new challenges
- Thrives in fast-paced settings
- Service excellence
- Personalized customer support
- Certified driver with full car license
Languages
English
Native or Bilingual
German
Native or Bilingual
Interests
- Music
- Fashion
- Beauty
- Documenting and sharing travel experiences
- Hiking
Timeline
Content Creator
02.2024 - Current
Online Assistant
Woolworths
02.2022 - 05.2024
Personal Clothing shop
Depop
02.2021 - Current
Level 3 NCEA Excellence Endorsed -
Cashmere High School
Bachelor of Communication - Media Studies And Expressive Arts
Massey University
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