Rosalina Leamanaia
Ashburton Canterbury,New Zealand
Summary
Innovative professional with expertise in promoting academic, career and social development programs. Possesses excellent communication, problem-solving and organizational skills. Trusted advisor goes extra mile to help individuals and organisation succeed.
Overview
18
18
years of professional experience
Work History
Full Time Teacher
LDS Church College Pesega
04.2014 - 01.2023
- Worked cooperatively with 40+ teachers, administrators, and parents to help students reach learning objectives.
- Supported student physical, mental, and social development using classroom games and activities.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Incorporated exciting and engaging activities to achieve student participation and hands-on learning.
- Graded and evaluated student assignments, papers, and course work.
- Conducted evaluations to measure performance and progress of students, providing guidance for areas requiring improvement.
- Participated in parent teacher conference to discuss developments of students and increase support.
- Advised and counseled students to help them develop skills and knowledge required to succeed.
- Planned and implemented integrated lessons to meet national standards.
- Supported student teachers by mentoring on classroom management, lesson planning, and activity organization.
- Developed and administered tests for students to measure academic proficiency and understanding.
- Registered student progress and attendance on database to enable tracking history and maintain accurate records.
- Implemented creative ways to foster curiosity for complex principles through hands-on learning and planned activities.
- Created and developed lesson plans to meet students' academic needs.
- Helped students explore concepts with engaging, learning-focused activities.
- Developed and implemented classroom routines to address varying student needs.
- Modified lessons and curriculum to accommodate diverse learners by using strategies such as peer-assisted learning and group work.
- Worked with staff members and teachers to design comprehensive and individualized plans to optimize student education.
- Shifted between formal and informal methods of teaching to keep students engaged.
- Met with students, parents and administrators to address and resolve students' behavioral and academic issues.
- Prepared quizzes, tests and examinations to gauge how well students were learning.
- Fostered student curiosity and interest through creative hands-on activities.
- Participated in department meetings to provide input to colleagues about student achievement and improvement.
- Designed detailed learning plans for struggling students based on test, homework and assignment records.
- Scheduled conferences with parents to discuss students' progress and classroom behavior.
- Completed student progress reports mid-term to notify students and parents of strengths and areas of improvement.
- Increased educational expertise and knowledge by participating in instructor-oriented workshops.
- Created lessons and online testing materials to facilitate remote learning.
- Evaluated students' understanding of course material through examinations and in-depth essay writing.
- Implemented reading and writing workshops to increase student literacy and support school reading programs.
- Boosted cultural awareness by incorporating children's literature from world cultures.
- Improved students' analytical skills by introducing state-of-the-art computer program technologies.
- Incorporated multiple types of teaching strategies into classroom.
- Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
Senior class Advisor
LDS Church College Pesega
01.2019 - 07.2023
- Advised students individually and in groups on academic programs for individual interests.
- Pointed students to relevant information about academic and personal support services available on campus.
- Helped students develop organizational, time management and study skills.
- Worked with individuals to help understand and overcome personal, social or behavioral problems affecting educational or vocational situations.
- Delivered supportive and knowledgeable counseling to students with academic or personal concerns.
- Empowered students through counseling and skill-building exercises.
- Advocated for students to access available resources.
- Provided resources to support students in achieving career goals.
- Assisted students in exploring and selecting career paths.
- Advised students on educational, career and social opportunities.
- Monitored student progress to drive successful academic outcomes.
- Collaborated with parents, school faculty and social workers to address problems and grow student success.
- Collaborated with parents and teachers to help students reach potential.
- Developed and implemented student guidance plans to foster academic success.
- Encouraged students to explore age-appropriate and career-related opportunities.
- Developed and implemented individualized academic plans for students.
- Planned and promoted career planning presentations, work experience programs and career workshops.
- Taught classes and presented self-help or information sessions on subjects related to education and career planning.
- Analyzed student academic records to assess educational and career goals.
- Educated students on college admissions process and scholarship requirements.
- Used standardized assessments to evaluate abilities, interests and characteristics of different students.
- Oversaw career and job fairs to connect students with area schools and employers.
Student Body Advisor
LDS Church College Pesega
06.2017 - 11.2018
- Assisted residents with transitioning into new living environment and maintained strong relationships with residents.
- Facilitated floor meetings to discuss concerns, review complaints, and convey information about policy changes.
- Enforced policies and safety standards through building and room surroundings.
- Solved grievances and complaints by collaborating with students.
- Conducted daily academic and safety checks and coordinated with staff to meet student needs.
- Coordinated activities and events to create safe, positive and inclusive environment.
- Responded to student inquiries and concerns, offering support and guidance.
- Developed, implemented and monitored school policies and procedures.
- Promoted culture of respect and understanding among students.
- Helped develop and implement programs to foster community growth and development.
- Monitored student behavior and responded to disciplinary issues in accordance with established policies.
- Developed and enforced safety policies and procedures to drive safety and well-being of students.
- Provided swift and knowledgeable emergency support in line with campus crisis protocols.
- Mentored and coached students to foster positive relationships and encourage successful academic achievement.
- Facilitated smooth transition of new students into residential program.
- Conducted weekly meetings with students to review goals, address issues and provide support.
- Evaluated student progress to identify areas of improvement and provide feedback.
- Developed and maintained relationships with parents to promote positive living environment for students.
- Assisted in recruitment and selection of student leaders.
- Promoted positive relations between students and staff.
Inventory Manager
McDonald’s Restaurant
12.2016 - 04.2017
- Created and updated regular inventory reports and records.
- Analyzed inventory data to identify and address stock discrepancies.
- Recorded information, shortages, and discrepancies to keep records current and accurate.
- Maintained sufficient inventory levels to meet customer demands at all times.
- Participated in regular cycle counts to confirm accuracy of inventory records.
- Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size, or type of material.
- Monitored inventory levels to confirm compliance with company policy.
- Strengthened inventory processes to balance supply needs with budget and space limitations.
- Designed and implemented successful inventory control system to track inventory levels and optimize stock levels.
- Coordinated with suppliers to guarantee timely delivery of inventory and materials.
- Developed and implemented policies and procedures for inventory management.
- Collaborated with purchasing and production to maintain levels of quality and on-hand inventory.
- Built and nurtured positive working relationships with vendors and suppliers.
- Established re-order points and monitored supplier performance.
- Negotiated pricing and delivery terms with suppliers to maintain cost savings and stock levels.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
- Developed and maintained knowledgeable and productive team of employees.
- Tracked production and quality control systems to proactively identify deficiencies.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
- Conducted research to address shipping errors and packaging mistakes.
- Organized records of vehicles, schedules and completed orders.
- Created and enforced detailed organization processes to increase quality and service standards.
- Led improvement initiatives to advance operational efficiencies and increase revenue.
- Integrated warehouse operations with existing and new business processes.
- Collaborated with manufacturing and supply chain management.
- Reviewed established business practices and improved processes to reduce expenses.
- Divided and categorized cargo received and redirected shipments in response to customer requests.
- Reviewed and negotiated contracts with carriers to optimize shipping costs.
- Promoted brand at industry events and through ongoing networking efforts.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Reduced worker accidents by implementing improved safety standards and monitoring procedures.
- Directed activities of staff performing repairs and maintenance to equipment, vehicles, and facilities.
- Prospected for leads to build pipeline and convert to sales opportunities.
- Negotiated contracts with outside providers and rates for facility leases to minimize costs to company.
- Secured discounts from third-party logistics service providers to deliver substantial cost savings.
Temporary Teacher/Secretary Specialist
LDS Church College Pesega
02.2009 - 11.2016
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
- Incorporated multiple types of teaching strategies into classroom.
- Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
- Supported student physical, mental, and social development using classroom games and activities.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Incorporated exciting and engaging activities to achieve student participation and hands-on learning.
- Graded and evaluated student assignments, papers, and course work.
- Conducted evaluations to measure performance and progress of students, providing guidance for areas requiring improvement.
- Participated in parent teacher conference to discuss developments of students and increase support.
- Advised and counseled students to help them develop skills and knowledge required to succeed.
- Planned and implemented integrated lessons to meet national standards.
- Supported student teachers by mentoring on classroom management, lesson planning, and activity organization.
- Developed and administered tests for students to measure academic proficiency and understanding.
- Registered student progress and attendance on database to enable tracking history and maintain accurate records.
- Implemented creative ways to foster curiosity for complex principles through hands-on learning and planned activities.
- Created and developed lesson plans to meet students' academic needs.
- Helped students explore concepts with engaging, learning-focused activities.
- Developed and implemented classroom routines to address varying student needs.
- Modified lessons and curriculum to accommodate diverse learners by using strategies such as peer-assisted learning and group work.
- Shifted between formal and informal methods of teaching to keep students engaged.
- Worked with staff members and teachers to design comprehensive and individualized plans to optimize student education.
- Met with students, parents and administrators to address and resolve students' behavioral and academic issues.
- Prepared quizzes, tests and examinations to gauge how well students were learning.
- Fostered student curiosity and interest through creative hands-on activities.
- Participated in department meetings to provide input to colleagues about student achievement and improvement.
- Designed detailed learning plans for struggling students based on test, homework and assignment records.
- Scheduled conferences with parents to discuss students' progress and classroom behavior.
- Completed student progress reports mid-term to notify students and parents of strengths and areas of improvement.
- Increased educational expertise and knowledge by participating in instructor-oriented workshops.
- Created lessons and online testing materials to facilitate remote learning.
- Evaluated students' understanding of course material through examinations and in-depth essay writing.
- Implemented reading and writing workshops to increase student literacy and support school reading programs.
- Boosted cultural awareness by incorporating children's literature from world cultures.
- Improved students' analytical skills by introducing state-of-the-art computer program technologies.
Human Resource Clerk
Polynesian Cultural Center, PCC
07.2007 - 12.2008
- Answered and redirected incoming phone calls for office.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Responded to incoming phone calls and handled sensitive and confidential information with discretion and diplomacy.
- Delivered friendly assistance with new hires throughout interviewing and hiring process.
- Improved office efficiency by effectively managing internal communications and correspondence.
- Assisted with on-boarding process of new hires.
- Maintained and scheduled complex calendars.
- Received and responded to varied questions from applicants, employees and managers and escalated difficult questions to higher-level human resource employees.
- Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
- Managed employee exit interviews and paperwork.
- Processed and accurately recorded new hires, terminations, transfers and promotions into HRIS.
- Recruited and screened qualified potential employees.
- Improved traceability by creating organization systems for records and reports.
- Sent, retrieved and reviewed results from background screening contractor and determined if applicant met eligibility requirements for employment.
- Prepared billings, paychecks, invoices, payments and other recurring transactions and obtained appropriate approvals and authorizations.
- Distributed, accepted and processed employment applications to pre-screen and schedule follow-up interviews.
- Prepared monthly, weekly, and daily logs using Microsoft Office Suite.
- Assisted with meetings and presentations within company.
- Improved data collection accuracy by submitting account information with no errors.
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
- Processed employee termination paperwork at direction of supervisory staff.
- Organized new employee orientation schedules for new hires.
- Created and completed personnel action forms for hires, terminations, title changes and terminations.
- Screened applicant resumes and coordinated both phone and in-person interviews.
- Coordinated employee training programs to improve productivity and performance.
- Administered compensation, benefits, and performance management systems at direction of supervisor.
- Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
- Developed and implemented policies and procedures to use for recruitment, employee relations and benefits administration.
- Applied mediation and collaboration to successfully resolve employee complaints and grievances.
- Coordinated itineraries and scheduled appointments for human resources staff.
- Analyzed and reported on employee turnover rates to assess reasons and make recommendations for improvement.
Canoe Show Announcer
Polynesian Culture Center
01.2007 - 06.2007
- Read commercials and announcements into microphone following prewritten scripts.
- Spoke intelligently and enthusiastically regarding current music and performers to engage and entertain listeners.
- Reviewed news stories and edited down to fit into specific time slots.
- Delivered newsworthy stories on air using perfect pronunciation and inflection.
- Participated in editorial meetings to discuss story ideas and content.
- Researched and analyzed newsworthy events, trends and issues.
- Developed relationships with sources and contacts to gain additional insight.
- Coordinated with photographers, videographers and graphic designers to supplement stories with multimedia content.
Tour Guide
Polynesian Culture Center
06.2006 - 12.2006
- Guided groups of up to 20 people on scheduled tours.
- Communicated professionally with customers, answering questions and addressing concerns to boost satisfaction.
- Managed tour groups by keeping on schedule and quickly handling issues to promote positive experiences.
- Built personal relationships with guests to promote positive experiences.
- Provided information on various sites throughout area, relaying little-known stories to provide interest.
- Answered questions, pointed out important features and offered further details about special exhibits to educate visitors.
- Shared historical and cultural context to keep tour informative and provide more profound understanding of area.
- Continued learning and updating knowledge about tour areas, culture and history to provide accurate, timely and exciting information to tour groups.
- Provided suggestions and recommendations for activities, restaurants and accommodations to keep customers entertained after tour hours.
- Entertained tour guests with various props and signs for maximum engagement, fun, and lasting memories.
- Adapted to unexpected schedule changes by being flexible and adjusting itineraries to keep tours moving smoothly.
- Planned and organized tours by determining routes, selecting sights and landmarks to visit, and coordinating transportation and accommodations.
- Trained to handle medical issues and accidents to take appropriate action and promote safety and well-being of tour groups.
- Maintained vehicles and audio equipment to keep resources working and available for tour use.
- Established positive relationships with tour members through fun and engaging conversation.
- Developed engaging and informative scripts, guiding tour members through attractions.
- Utilized effective communication and problem-solving skills to quickly resolve customer issues.
- Collaborated with other tour guides to provide comprehensive and enjoyable experience.
- Informed tour members of safety risks associated with attractions, confirming customer security.
- Demonstrated superior professionalism while interacting with customers and vendors.
- Checked tour vehicles for cleanliness, safety and functionality.
- Arranged for additional resources and personnel when needed to accommodate larger tour requests.
- Maintained accurate records of tour members and managed customer paperwork for organizational maintenance.
- Worked closely with management staff to create new and lucrative tours.
- Delivered timely and accurate updates to tour coordinator regarding tour progress.
- Furnished customers with unique experiences by developing and creating new tour routes.
- Inspected tour sites for potential hazards and arranged for repairs when needed.
- Assisted tour members with luggage, bags and maps while handling other helpful tasks.
Luau Lead Waitress
Polynesian Culture Center
09.2005 - 06.2006
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Assigned work tasks and coordinated activities of dining room personnel to provide prompt and successful service to patrons.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Monitored dining rooms for seating availability as well as service, safety, and well-being of guests.
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Applied comprehensive knowledge of wine, cider, and beer to increase daily beverage sales.
- Noted special patron requests and followed up with kitchen to confirm delivery.
- Supported needs of 100+ person wait staff who attended to specific needs of countless customers daily for the Luau restaurant with social relevancy and intentionality.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Upheld high standards of professionalism when dealing with customer issues, supporting serving staff, and waiting on tables.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Bussed and reset tables to keep dining room and work areas clean.
- Greeted new customers, discussed specials, and took drink orders.
- Supervised server staff and simultaneously served personal section of tables.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Supervised restocking of salad bar and buffet for lunch and dinner service.
- Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization, and provide easy access during busy peak service times.
- Managed food resources, memorized orders, and coordinated customer service.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
Education
Certificate III - Hospitality
Australia Pacific Training Coalition
Queensland, Australia12.2020
Bachelor of Science - Interdisciplinary Studies, Business
Brigham Young University - Hawaii
Laie, Hawaii06.2019
Certificate - TVETC003 Advanced Trainer And Assessor Course
Australia Pacific Training Coalition
Queensland, Australia 03.2019
Certificate - TVETC001 Trainer Course
Australia Pacific Training Coalition
Queensland, Australia08.2018
Certificate - TVETC002 Assessor Course
Australia Pacific Training Coalition
Queensland, Australia 08.2018
Teaching Certificate - Education
Brigham Young University
Laie, Hawaii 12.2017
High School Diploma - Commerce Accounting, Economics, Mathematics and English
Church College Western Samoa
Apia, Samoa11.2003
Skills
- Differentiated Instruction
- Positive Reinforcement Methods
- Customer Service and Assistance
- Administrative Support
- Positive Learning Environment
- Child Development
- Classroom Safety Practices
- Education Program Planning
- Interpersonal Communication Skills
- Creative Lesson Plan Development
- Middle School Education
- Classroom Management
- Effective Listening
- School Administration
- Reporting
- Product Replenishing
- Conflict Resolution
- Incoming Shipments Review
- Inventory Distribution
- Work Integrity
- Microsoft Office
- Telephone Etiquette
- Verbal and Written Communication
- Serve Customers
- Spreadsheet Tracking
- Data Recovery
- Customer Inquiries
- Professional Relationships
- Customer Care
- Shipment Monitoring
- Administrative and Office Support
- Invoice Preparation and Processing
- Recordkeeping Accuracy
- Document and Records Management
- Process Transactions
- Understanding Customer Needs
Accomplishments
Siakisone Taleni
- Church College Pesega - Principal
Email: TaleniSi@churchofjesuschrist.org
Tafu Passi
- Church College Pesega TVET Department HOD (Head of Department)
- Email: tafupassi@ldschurch.org
Tertia Ryan
- Samoa Qualification Authority Tour & Hospitality Panel for Accreditation Chairman
- Email: ssptertia@gmail.com
Timeline
Senior class Advisor
LDS Church College Pesega
01.2019 - 07.2023
Student Body Advisor
LDS Church College Pesega
06.2017 - 11.2018
Inventory Manager
McDonald’s Restaurant
12.2016 - 04.2017
Full Time Teacher
LDS Church College Pesega
04.2014 - 01.2023
Temporary Teacher/Secretary Specialist
LDS Church College Pesega
02.2009 - 11.2016
Human Resource Clerk
Polynesian Cultural Center, PCC
07.2007 - 12.2008
Canoe Show Announcer
Polynesian Culture Center
01.2007 - 06.2007
Tour Guide
Polynesian Culture Center
06.2006 - 12.2006
Luau Lead Waitress
Polynesian Culture Center
09.2005 - 06.2006
Certificate III - Hospitality
Australia Pacific Training Coalition
Bachelor of Science - Interdisciplinary Studies, Business
Brigham Young University - Hawaii
Certificate - TVETC003 Advanced Trainer And Assessor Course
Australia Pacific Training Coalition
Certificate - TVETC001 Trainer Course
Australia Pacific Training Coalition
Certificate - TVETC002 Assessor Course
Australia Pacific Training Coalition
Teaching Certificate - Education
Brigham Young University
High School Diploma - Commerce Accounting, Economics, Mathematics and English
Church College Western Samoa
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