Rose Allsopp
Auckland,Waitakere
Summary
Customer Service Representative with nearly two years experience at Z Energy, employing crucial communication, initiative and problem/conflict solving skills in a fast-paced environment.
Enhances customer experiences by understanding customers' individual preferences and wants when purchasing from a wide range of products, and providing customised solutions to establish satisfaction and loyalty.
With exposure working both alone and with a team, I have valuable experience and management of various situations.
Committed to creating a positive interaction with every customer served.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Z Energy
12.2022 - Current
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Prepared and served coffee, drinks, blended coffees and teas.
- Responded to customer requests for products, services, and company information.
Education
Avondale College
Avondale, NZSkills
Customer Service
Critical Thinking
Problem Resolution
Customer Relations
Money handling abilities
Timeline
Customer Service Representative
Z Energy
12.2022 - Current
Avondale College
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