Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Rose Lolohea

Auckland

Summary

Offering excellent interpersonal skills and passion for helping customers, ready to learn and develop in retail environment. Brings solid understanding of customer service principles and sales techniques, with ability to quickly grasp new concepts. Ready to use and develop communication and problem-solving skills in sales assistant role.

I thrive in fast-paced environments, ensuring customer satisfaction and operational efficiency.

Overview

4
4
years of professional experience

Work History

Sales Assistant

Footlocker Retail
10.2024 - Current
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Processed transactions accurately while maintaining a high level of customer service.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
  • Collaborated with team members to achieve a cohesive and efficient store environment.
  • Met and exceeded sales targets consistently, contributing to overall team success.

Warehouse Operator

Lion Red
08.2022 - 10.2022
  • Used forklifts and pallet jacks to relocate products.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Kept warehouse stations and equipment in good working order in line with OSHA requirements.
  • Checked packages and merchandise for damage and notified vendors.
  • Scanning orders
  • Heavy lifting up to 20kgs
  • Pick/pack products based on daily orders

Crew Member

McDonald's Restaurant
02.2022 - 07.2022
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.

Education

High School Diploma -

Auckland Girls Grammar School
Auckland, NZ
04.2022

Skills

  • Cash handling
  • Goal oriented
  • Relationship building
  • Time management
  • Fast learner with a ' can do attitude '
  • Sales target achievement

Languages

English
Native or Bilingual
Tonga
Native or Bilingual

Timeline

Sales Assistant

Footlocker Retail
10.2024 - Current

Warehouse Operator

Lion Red
08.2022 - 10.2022

Crew Member

McDonald's Restaurant
02.2022 - 07.2022

High School Diploma -

Auckland Girls Grammar School

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Rose Lolohea