Rose Love
Summary
Empathetic, warm, open energy with success in managing teams and leading groups in professional and voluntary roles. Experienced at evaluating strategies and working creatively and collaboratively with others to find solutions.
Overview
39
39
years of professional experience
Work History
Office Administrator
Love Construction Limited
04.1998 - Current
- Managing all company administration requirements.
- Problem solving and strategies for improvement, hiring staff and future planning.
- Financial processing, registration, recordkeeping, accounts payable and receivable, reconciliation, payroll, IRD and ACC filing, company registration, end of year report preparation for Accountant.
E Business Consultant
Zeald.com
02.2007 - 02.2013
- Meeting with business owners and management teams to review websites and online objectives, provide education and strategic planning to improve performance.
- Understanding in depth challenges faced by business owners.
- Apply research on psychology of website design to improve results.
- Top sales conversion and referrals rate.
- Applying same strategy to charities websites, as used for large corporations, improving results in donations for charities.
- Educational speeches to groups, for example the Employers and Manufacturers Association and Te Wānanga o Aotearoa.
Lived Experience Advisory Group
Alzheimers New Zealand - Voluntary Role
03.2013 - 12.2022
- Helped Alzheimers New Zealand in their advocacy for people living with Dementia and their care givers. I was personally motivated by supporting my mother, and others I knew living with dementia.
- Spoke to a select committee at Parliament with two others, in advising on the lived experience for those navigating systems within New Zealand, the need for improved education to reduce stigma, and help for training for staff working with those living with dementia.
- Helped the Litmus Group with their research on A Qualitative Research Report on Living with Dementia.
- Worked on The Dementia Declaration, living well with dementia.
- This role involved working together as a group and listening with empathy to the lived experiences of others.
Love Learning Home School Classes - Director
Own Organization, Not For Profit
01.2000 - 12.2007
- Established Home Education Classes for children aged between 5 and 15. This involved recruiting teaching staff, all student co ordination, communication of class description, and administration.
- Supporting parents considering homeschooling or parents facing education challenges with their children. Providing empathy and guidance to parents in navigation to professionals such as educational psychologists, key school personal, professional organisations to gain assessments and support, home schooling applications.
- Educated my son thorough to University and my daughter to year 9.
New Zealand Association for Gifted Children
Committee - Voluntary
01.1999 - 12.2002
- Working with committee members to plan activities for children and their families.
- Taking support calls from parents facing challenges with their children and wanting to learn more about the organisation and educational options.
- Event organisation and educational activity planning for children, through to assigning speakers and leading field trips.
Secretary and Supervisor of Extended Sessions
Windy Ridge Playcentre
01.1998 - 12.2021
- All secretarial duties required to operate the Playcentre, voluntary role.
- Supervisor of the Extended Sessions, paid role.
- Lesson planning and leading educational sessions to extend older children.
Sales Representative
Pacifica Lodges & Inns
01.1990 - 12.1992
- Consulting with existing customers to discuss business needs and recommending optimal solutions.
- Training owners of accommodation facilities, and their staff, in all procedures and systems.
- Established in house reservation facilities on behalf of national and international operators.
Manager, Program Director, Weight Loss Counsellor
Jenny Craig Centres New Zealand
01.1986 - 12.1989
- Training as a Weight Loss Counsellor, then promoted to Program Director and then Manager.
- Weight loss counsellor training: active listening skills, reflective listening, open ended questions, empathy.
- Understanding client's needs and their objectives, empathize with their challenges and help plan achievable goals.
- Achieved the most successful centre worldwide, and was winning company awards.
- Responsible for all financial performance of the centre, team management and recruitment.
- Running team meetings for staff and educational group sessions for clients.
Home Birth Class Facilitator, North Shore Auckland
Voluntary
01.1991 - 09.1992
- Organised Home Birth Classes by communicating with local Midwives, Doctors and other experts to provide classes to expectant parents.
- Provided support calls for parents interested in home births.
- Facilitated discussion within group classes.
Restaurant Hostess
Regent Hotel Of Auckland
01.1985 - 01.1986
- Booking reservations, answered customer questions, and informed of accurate wait times.
- Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
- Supported wait staff and kept dining area ready for every guest.
Education
PSY01ucX: Mental Health And Nutrition -
University of Canterbury Edx
Christchurch, NZ05.2021
Certificate of Proficiency (Te Reo) -
Auckland University of Technology
Auckland, NZ01.2021
Certificate in Fitness Instruction -
Auckland University of Technology
Auckland, NZ02.2002
Compact Sport And Health Science -
Auckland University of Technology
Auckland, NZ07.2001
Effective Communications & Human Relations -
Dale Carnegie Training
Auckland02.1983
University Entrance - English, Biology, Geography, History
St Mary's College
Christchurch11.1981
Sixth Form Certificate -
St Mary's College
Christchurch, NZ11.1981
Skills
- Staff Management and team leadership
- Business Administration
- Group and individual training
- Active listening
- Compassionate communication
- Creative problem solving
- Teamwork and collaboration
- Open-mindedness & adaptability
Timeline
Lived Experience Advisory Group
Alzheimers New Zealand - Voluntary Role
03.2013 - 12.2022
E Business Consultant
Zeald.com
02.2007 - 02.2013
Love Learning Home School Classes - Director
Own Organization, Not For Profit
01.2000 - 12.2007
New Zealand Association for Gifted Children
Committee - Voluntary
01.1999 - 12.2002
Office Administrator
Love Construction Limited
04.1998 - Current
Secretary and Supervisor of Extended Sessions
Windy Ridge Playcentre
01.1998 - 12.2021
Home Birth Class Facilitator, North Shore Auckland
Voluntary
01.1991 - 09.1992
Sales Representative
Pacifica Lodges & Inns
01.1990 - 12.1992
Manager, Program Director, Weight Loss Counsellor
Jenny Craig Centres New Zealand
01.1986 - 12.1989
Restaurant Hostess
Regent Hotel Of Auckland
01.1985 - 01.1986
PSY01ucX: Mental Health And Nutrition -
University of Canterbury Edx
Certificate of Proficiency (Te Reo) -
Auckland University of Technology
Certificate in Fitness Instruction -
Auckland University of Technology
Compact Sport And Health Science -
Auckland University of Technology
Effective Communications & Human Relations -
Dale Carnegie Training
University Entrance - English, Biology, Geography, History
St Mary's College
Sixth Form Certificate -
St Mary's College
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