Rosemary Poi
Rotorua,Ngongotaha
Summary
Dutiful Healthcare Assistant works under guidance of healthcare professionals in hospitals and community settings to aid with clinical duties, observe and monitor patients and promote physical and nutritional health and well-being. Compassionate team player recognized for positive, upbeat attitude and proactive demeanor in solving problems. Flexible learner adapts easily to new challenges.
Overview
4
4
years of professional experience
Work History
Health Care Assistant
The Care Village
08.2022 - Current
- Improved patient satisfaction by providing compassionate and attentive care to individuals with various health conditions.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Facilitated personal hygiene management, feeding and ambulation.
- Documented patient information and care activities in electronic health record.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Communicated effectively with patients and families to provide information about care and treatment.
- Assisted with taking vital signs and documenting blood pressure and temperature for proper tracking.
- Supervised patients on commodes, in toilets, and bathrooms and assisted patients with hygiene needs.
- Maintained clean environment with due consideration to health and safety issues and infection control policy.
- Observed patient skin conditions and reported findings to registered nurse.
- Supported nursing staff with care of incontinent patients and promotion of continence care.
- Lifted patients using appropriate equipment in accordance with moving and handling policy.
- Participated in ongoing training sessions, staying current with best practices in health care assistance.
- Ensured reliable communication between patients and healthcare providers by serving as an empathetic listener and effective advocate when necessary.
- Cultivated strong relationships with patients and families, fostering an environment of trust and open communication that facilitated better healthcare experiences.
Security Guard
Forest Security Limited
01.2020 - 01.2021
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded to emergencies promptly, ensuring the safety of all individuals on site.
- Collaborated with law enforcement agencies during investigations, providing accurate information and assistance as needed.
- Improved response time to incidents by maintaining clear communication channels with team members.
- Conducted detailed incident reports after each shift, contributing valuable insights for management review and analysis.
- Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Responded quickly to incidents and assessed active situations for security concerns.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Education
No Degree - Certificate Health And Wellbeing Level 4
Toi Ohomai Institute of Technology
Mokoia, NZ11.2024
No Degree - Certificate In Career Preparation Level 4
Toi Ohomai Institute of Technology
Mokoia, NZ01.2022
No Degree - Certificate In Police Preparat Level 4
Te Whananga O Aotearoa
Rotorua, NZ03.2015
No Degree - NCEA 1,2
Rotorua School For Young Parents
Rotorua, NZ01.2013
Skills
- Patient Education
- Knowledge of Te Tiriti O Waitangi
- Elderly Care
- Reliability
- Patient Positioning
- Dementia and Alzheimer's knowledge
- Patient Safety
- Basic Life Support
- Teamwork and Collaboration
- Diabetes Care
- Chart management
- Vital signs monitoring
- Mobility support
Languages
English
Native or Bilingual
Maori
Limited Working
Timeline
Health Care Assistant
The Care Village
08.2022 - Current
Security Guard
Forest Security Limited
01.2020 - 01.2021
No Degree - Certificate Health And Wellbeing Level 4
Toi Ohomai Institute of Technology
No Degree - Certificate In Career Preparation Level 4
Toi Ohomai Institute of Technology
No Degree - Certificate In Police Preparat Level 4
Te Whananga O Aotearoa
No Degree - NCEA 1,2
Rotorua School For Young Parents
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