Rosemary Wells
Christchurch,New Zealand
Summary
I'm a 17-year-old determined and outgoing person with 3 years experience in customer service. I am confident and can carry a conversation with anyone no matter the person. I love the outdoors and sports, motorbiking and dance. I have always had a connection with animals and love to help anyone or anything. I have experience with cash handling and working tills. I am applying for this job because I have always wanted to work around children, plus I enjoy retail work. I am an open and positive communicator with calm and level-headed approaches to managing routine needs and meeting special challenges. I have applied for Teachers College (Bachelor in Primary education) and would like to work around children as much as possible. I have all the free time in the world and would love a part time or fulltime job.
Overview
4
4
years of professional experience
1
1
Certificate
Work History
Childcare
Parents
01.2021 - Current
- Looking after 6 different families, ages ranging from 6 months to 12 years old
- Doing day shift - feeding, playing, school pick-ups and night shift, dinner, ablutions, and bedtime routines.
Kitchen Hand
Bupa
Christchurch
11.2023 - 12.2024
- Served food during catered events or banquets as requested by supervisors or chefs.
- Swept and mopped floors to maintain cleanliness in the kitchen area.
- Followed recipes accurately while adhering to portion control standards.
- Sanitized surfaces with approved cleaning solutions after each task was completed.
Retail Assistant
PopStop
Christchurch, Christchurch
12.2023 - 08.2024
- Operated cash registers to process sales transactions.
- Kept up-to-date knowledge of all products available in the store.
- Assisted in setting up promotional displays, signage and window displays.
- Monitored sales floor traffic and assisted customers with their inquiries.
- Participated in team meetings to discuss sales goals and strategies.
- Operated cash registers efficiently during peak hours of business.
- Followed company policies regarding returns, exchanges, refunds and other transactions.
- Maintained stock levels by replenishing shelves, tidying displays and organizing merchandise.
- Assisted customers with product selection, answered queries and provided advice.
- Greeted customers upon entry to the store and provided a positive shopping experience.
- Answered phones promptly and directed calls appropriately.
- Provided excellent customer service by attending to customer needs in a timely manner.
- Performed regular inventory checks to ensure accurate stock control.
- Managed customer complaints in a professional manner while seeking solutions for resolution.
Gardener
Stephanie Taynton
01.2022 - 01.2024
- General Gardening
Rockshop and KBB Music Store
Staff
07.2020 - 01.2022
- Organisation, decoration, stock management, till work.
Education
NCEA Lvl 2 -
Villa Maria College
Christchurch, NZ08.2024
Skills
- Animal care
- Conversation
- Quick Thinking
- Green Fingers
- Good with kids
- Sense of humour
- Calm under stress
- Perfectionist
- Product Merchandising
- POS System Operation
- Inventory Tracking
- Complaint Handling
- Customer Assistance
- Cash Handling Accuracy
- Store Organization
Affiliations
- Dance
- Dance teaching
- Farm work
- Animal Husbandry
- Horticulture
Languages
English
Native/ Bilingual
Maori
Limited
Accomplishments
- NCEA Lvl 2 Achieved with Merit
Certification
- Full drivers License
- First aid
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Retail Assistant
PopStop
12.2023 - 08.2024
Kitchen Hand
Bupa
11.2023 - 12.2024
Gardener
Stephanie Taynton
01.2022 - 01.2024
Childcare
Parents
01.2021 - Current
Rockshop and KBB Music Store
Staff
07.2020 - 01.2022
NCEA Lvl 2 -
Villa Maria College
Volunteer Experience
- Urban Hound, Sales, 12/01/20, Present, Sales, Product Line, Marketing
- Pēpi By the Midwife, Sales, 05/01/20, Present, Sales, Product line, Branding
References
Stephanie Taynton, Youth Group CHCH - Parent of child, 0273454113
Extracurricular Activities
Southern Ballet Theater, 2010
Languages
- English
- Studying Māori
Volunteer Experience
- Urban Hound, Sales, 12/01/20, Present, Sales, Product Line, Marketing
- Pēpi By the Midwife, Sales, 05/01/20, Present, Sales, Product line, Branding
- Stagehand for Southern Ballet Theatre and cdtda Dance Competitions
- Lighting tech for Villa Maria College
References
Stephanie Taynton, Youth Group CHCH - Parent of child, 0273454113
Mark Biddescombe, kitchen manager Bupa Ashford, 0220130312
James Bryan, Popstop manager, 02102272843
Extracurricular Activities
Southern Ballet Theater, 2010