Rosetta Robinson
Christchurch,CAN
Summary
Dynamic Group Fitness Instructor at Les Mills, adept in fostering inclusivity and enhancing class diversity with new choreography. Excelled in creating inclusive environments and exceeding service quality metrics at Zeroes Cafe. Demonstrated leadership and coaching, alongside CPR certification, ensuring safety and high satisfaction. Expert in fostering interpersonal connections and adept in problem-solving, consistently delivering exceptional customer experiences. My approach combines safety management with motivational leadership to inspire and achieve. With the drive to learn and develop my knowledge and skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Group Fitness Instructor
Les Mills
Christchurch, CAN
02.2023 - Current
- Cultivated a welcoming atmosphere for all skill levels, promoting inclusivity and accessibility within group fitness classes.
- Led weekly high-energy group fitness classes, including cardio and circuit training, for up to 70 participants.
- Demonstrated modified routines with regressions and progressions to meet diverse fitness levels.
- Guided clients in proper exercise techniques and ensured safety during all workouts.
- Motivated and encouraged participants to reach their fitness goals through positive reinforcement and enthusiasm.
- Demonstrated strong ability to quickly learn and adapt to new choreography styles and techniques, enhancing the diversity and creativity of class offerings to meet participant needs.
Front of House Barista
Zeroes Cafe
Christchurch, CAN
01.2021 - Current
- Exceeded company performance metrics by delivering top-notch service quality consistently.
- Maintained a clean and inviting atmosphere, promoting a positive customer experience.
- Collaborated with other team members to consistently deliver a high-quality cafe experience for patrons.
- Provided exceptional customer service by responding promptly to inquiries and addressing concerns professionally.
- Prepared and served a variety of coffee beverages with precision and attention to detail, consistently meeting customer expectations and satisfaction.
- Trained new employees, sharing knowledge and expertise of beverages, food preparation and till function.
Front of House, Bar
Miro
Christchurch, CAN
06.2022 - 11.2023
- Provided exceptional customer service by responding promptly to inquiries and addressing concerns professionally.
- Assisted with inventory management and ordering supplies, ensuring adequate stock levels for daily operations.
- Supported back-of-house staff as needed, exemplifying strong teamwork capabilities within the workplace setting.
- Participated in regular staff meetings, contributing ideas for menu development and operational improvements.
- Maintained a clean and inviting atmosphere, promoting a positive customer experience.
- Coordinated and executed successful functions and events, handling all aspects from planning to execution,
- Trained and supervised staff members on bar procedures, customer service standards, and event protocols,
Education
Bachelor of Sports Coaching - Sport Science
University of Canterbury
Christchurch, NZ11.2025
Level 4 Personal Training Certificate - Personal Training
New Zealand Institute of Sport (NZIS)
Christchurch, NZ11.2023
Cashmere High School
Christchurch, NZ11.2022
Skills
- Communication and Interpersonal Connection
- Critical Thinking and Problem Solving
- Emotional Intelligence and Empathy
- Motivational Leadership
- Leadership and Coaching
- Dependable and Responsible
Certification
- CGFI - Certified Group Fitness Instructor
- CPT - Certified Personal Trainer
- COWD - Certified Open Water Scuba Diver
Timeline
Group Fitness Instructor
Les Mills
02.2023 - Current
Front of House, Bar
Miro
06.2022 - 11.2023
Front of House Barista
Zeroes Cafe
01.2021 - Current
Bachelor of Sports Coaching - Sport Science
University of Canterbury
Level 4 Personal Training Certificate - Personal Training
New Zealand Institute of Sport (NZIS)
Cashmere High School