Rosevilla Patrimonio

Cutting the tail, removing the pizzle and kidney, as well as, popping the kidney. Urine, glands, aorta and belly trimming. Sorting the heart, kidney, liver, gallbladder, skirt, lungs, sweatbreads, small and big intestines.

• Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
• Responded to customer needs through competent customer service and prompt problem-solving.
• Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
• Through phone and email, answering the inquiries of Amazon Sellers. Analyzing, searching and solving their issues. Processing their account’s reimbursements if needed.

• Monitoring the alarms installed with the clients, contacting the police if site need to be checked. Assisting the clients on how to change the panel pin code and test the alarms. Creating a report and will inform the technicians if alarms or panels need to be checked and service.
• Leveraged automation and scripting tools to monitor, maintain and first-level troubleshoot job and process automation.
• Reviewed job logs and application errors with sense of urgency to meet customer needs.
• Troubleshot system stoppages and determined best course of action to maintain system up-time.