Roshan Rai
Takapuna,Auckland
Summary
Sales professional with a strong record at Alshaya Company, consistently achieving top customer satisfaction ratings. Expertise in sales analysis and team leadership, with a focus on developing strategies that improve store performance and enhance customer engagement. Recognized for maintaining high standards in product organization and presentation. Committed to driving sales growth and fostering a positive shopping experience.
Overview
10
10
years of professional experience
Work History
Sales Associate
Alshaya company
, Kuwait
01.2022 - 07.2025
- Designing Store
- Creating Window
- Promoting sales and offers
- Seasonal thematic display
- Analyzing customer behavior
- Collaboration with store management
- Training store staffs
- Operational management
- Monitoring sales and customer service
- Leading team towards the store's goal
- Solving customer complaints and guiding the store teams
- Maintaining brand consistency
- Computer Literate
- Creating positive environment in store and creating strong team who focuses on same goal
- Flagship apparel starz 17 July 2024 - Recognized for achieving the highest customer satisfaction rating and highest sale.
- Flagship apparel starz for the month June 13th 2023 - Recognized for the dedication and always willing to give the best for the store, multitasking and strong team building.
- Star of the month for the month of May 2021 - Recognized for driving the sale, leading the team and satisfying the customer with the service and dedication.
Marketing Assistant
Scan Café Pvt. Ltd.
01.2016 - 01.2022
- Content and creative Support
- Campaign and advertising
- Market research and data analysis
- Event and public relationship support
- Performance management
- Inventory Management
- Policy Implementation
- Strategic Contribution
- Goal Achievement
- Management Support
- Scheduling
- Daily Operations.
Education
Bachelors of Business Administration - Marketing & Human Resource
Maulana Abul Kalam Azad University of Technology.
Kalimpong, West Bengal, India01.2016
Senior High School -
Kuendrup Higher Secondary School
Bhutan01.2012
Junior high school - General Studies
Sarpang Higher Secondary School
Bhutan01.2010
Skills
- Exceptional communication and interpersonal skills
- Strong problem-solving abilities
- Creating strategies to improve the store performance
- Team-oriented with leadership capabilities
- Problem solving Ability
- Computer Literate
- Creating positive environment in store and creating strong team who focuses on same goal
- Sales analysis
- Campaign strategy
- Customer engagement
- Money handling
- Sales training
- Merchandising
- Merchandise display
Personal Information
Nationality: Bhutanese
References
- Edmundo Galit, Store manager, edmudo.galit@alshaya.com
- Subash Thapa, HR Manager, Subhash.thapa@scancafe.net, +975-02350229
Hobbies and Interests
- Badminton
- Travel and culture exploration
- Photography and designing
- Visiting monuments & new places
- Learning to prepare new Cuisines
- DIY
- E-commerce and Digital Marketing
Languages
- Bhutanese
- English
- Hindi
- Urdu
- Nepali
- Basic Arabic
Honor Awards
- Best visual merchandise of the year, 01/01/23
- Retail Excellence Awards, 06/01/23
- Awarded for innovative visual display designs that increased foot traffic by 22%
- Flagship apparel starz, 07/17/24
- Flagship apparel starz for the month, 06/13/23
- Star of the month, 05/01/21
- Outstanding Football Players of the match
- Winner of men's single badminton tournament held in the College
- Runners up of Mr. College
- Best Dancer
Timeline
Sales Associate
Alshaya company
01.2022 - 07.2025
Marketing Assistant
Scan Café Pvt. Ltd.
01.2016 - 01.2022
Bachelors of Business Administration - Marketing & Human Resource
Maulana Abul Kalam Azad University of Technology.
Senior High School -
Kuendrup Higher Secondary School
Junior high school - General Studies
Sarpang Higher Secondary School