Summary
Overview
Work History
Education
Skills
Certification
LANGUAGES
Timeline
Awards
Generic

Roshni Premanand

Tawa,New Zealand

Summary

Enthusiastic first-year Psychology student with a strong interest in understanding human behaviour and a solid foundation in customer service. Empathy, reliability, and effective communication skills have been developed through diverse experiences in fast food, retail, barista work, and cleaning. Proven ability to thrive in team environments while managing time efficiently. Eager to grasp academic knowledge in practical settings and contribute meaningfully to the team.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Sandwich Artist

Subway Tawa, Wellington
10.2023 - Current
  • Provided exceptional customer service by accurately taking orders and addressing inquiries promptly.
  • Maintained cleanliness and organization of workstations to ensure food safety compliance.
  • Trained new team members on sandwich preparation techniques and customer service standards.

Christmas Casual Retail Sales Assistant

Platypus North City, Porirua Wellington
11.2023 - 01.2024
  • Assisted customers in product selection, enhancing overall shopping experience.
  • Collaborated with team members to achieve daily sales targets and improve store performance.
  • Greeted customers and helped with product questions, selections, and purchases.

Barista

Stories Cafe, Cuba St Wellington
10.2023 - 12.2023
  • Prepared and served high-quality beverages in fast-paced environment.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Managed inventory levels and restocked supplies to maintain efficient workflow.

Office Cleaner

P&P Cleaning Services, Tawa Wellington
10.2022 - 09.2023
  • Maintained cleanliness and organization of office spaces, enhancing overall work environment.
  • Enhanced workplace cleanliness by diligently performing daily cleaning tasks such as vacuuming, mopping, and dusting.

Education

Bachelor of Psychology - Mental Health Principals And Applications

Victoria University of Wellington
NZ

Tawa College
Wellington, NZ
11-2024

Skills

  • Customer engagement
  • Cash handling/ Basic Computer Literacy
  • Attention to detail
  • Positive interpersonal skills
  • Adaptability & flexibility
  • Following health & safety protocols

Certification

  • Advanced First Aid Certificate, Life Care Consultants- Sept 2024 Providing First Aid in Emergency Situations, general First Aid and basic Life Support.
  • Barista Certificate- Dec 2023 Intensive course in the fundamentals in espresso.
  • Gold Math Championship Award 2020 - 1st in Education Perfect
  • Otago Problem Solving Award 2018- participated in the National Mathematics Problem Solving Award by University of Otago
  • School Librarian Certificate 2018 - Helping students and organizing the library at lunchtimes.

LANGUAGES

English
Tamil (Native)
Hindi

Timeline

Christmas Casual Retail Sales Assistant

Platypus North City, Porirua Wellington
11.2023 - 01.2024

Sandwich Artist

Subway Tawa, Wellington
10.2023 - Current

Barista

Stories Cafe, Cuba St Wellington
10.2023 - 12.2023

Office Cleaner

P&P Cleaning Services, Tawa Wellington
10.2022 - 09.2023

Bachelor of Psychology - Mental Health Principals And Applications

Victoria University of Wellington

Tawa College

Awards

  • Gold Math Championship Award 2020 - 1st in Education Perfect NZ
  • Problem Solving Award 2018– participated in the National Mathematics Problem Solving Award by University of Otago

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Roshni Premanand