Rosie Cherry
Exeter,Devon
Summary
Dynamic professional with a proven track record at The Grapevine Brewhouse, enhancing customer satisfaction and streamlining bar operations. Skilled in staff management and upselling strategies, I excel in multitasking and problem-solving, significantly contributing to team efficiency and a positive work environment. Demonstrates exceptional employee development and schedule oversight abilities, ensuring high standards of service and operational excellence.
Overview
4
4
years of professional experience
Work History
Park Assistant
Top 10
05.2024 - 11.2024
- cleaned and maintained units and cabins efficiently to a high standard resulting in positive customer feedback.
- welcomed and assisted guests making them comfortable throughout their stay by addressing concerns promptly and professionally to keep constant customer satisfaction.
- expanded my ability to multitask and solve several problems at a single time.
- organised recreational activities for kids during peak season and long weekends.
- maintained the park with routine checks to ensure a safe and clean environment.
- managed all park duties during managers RDOs smoothly pursuing a high standard maintaining customer satisfaction along with guiding other staff members through tasks.
Bar Supervisor
The Grapevine Brewhouse
09.2022 - 02.2024
- Managed nightly closing duties including reconciling cash registers and preparing deposits while maintaining strict security measures.
- Closed out cash register and prepared cashier report at close of business.
- Enhanced customer satisfaction by implementing efficient bar operations and service standards.
- Completed bar opening and closing procedures.
- Seated, served and made customers feel welcomed and accommodated.
Restaurant Waiter
The Golden Dragon
08.2022 - 11.2022
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Balanced excellent customer service with efficient task completion by multitasking effectively throughout each shift.
Kitchen Porter
Henrys
05.2021 - 06.2022
- Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
- Boosted team efficiency by keeping kitchen areas organized, clean, and properly sanitized.
- Assisted chefs with food preparation tasks, resulting in timely service and high-quality
Education
Exmouth Community College
Skills
- Service Coordination
- Beverage knowledge
- Wine and liquor knowledge
- Bar Management
- Guest Interaction
- Responsible Alcohol Service
- Outgoing Personality
- Hospitality and accommodation
- High-volume dining
- Food and Beverage Service
Timeline
Park Assistant
Top 10
05.2024 - 11.2024
Bar Supervisor
The Grapevine Brewhouse
09.2022 - 02.2024
Restaurant Waiter
The Golden Dragon
08.2022 - 11.2022
Kitchen Porter
Henrys
05.2021 - 06.2022
Exmouth Community College
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