Rosie Mirfin
Dunedin
Summary
Dependable hospitality and retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs, and problems.
Overview
3
3
years of professional experience
Work History
Retail Sales Person
Hunting and Fishing Nelson
2023.11 - Current
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Enhanced store appearance by maintaining attractive merchandise displays and ensuring a clean, welcoming environment for customers.
- Arranged personalised orders for customers through suppliers by organising pricing, shipping and delivery that is most efficient.
- Ensured smooth store operations by assisting with opening and closing procedures, maintaining accurate cash registers, and complying with company policies.
Barista
Silvan Forest Coffee Cart
2022.04 - 2025.01
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly smile and promptly providing warm customer service.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Maintained and operated espresso machines, blenders, and other equipment.
Receptionist/Admin
TM Covers
2024.11 - 2024.12
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Crew Member
McDonalds
2021.11 - 2022.02
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Education
Bachelor of Arts With Honours - Sociology
University of Otago
Dunedin, NZ2025-12
Bachelor of Arts - Sociology
University of Otago
Dunedin, NZ2024-12
Skills
- Customer care
- Teamwork
- Problem-solving
- Flexibility
Accomplishments
"Attractor Award" Hunting and Fishing Nelson (January 2025)
"Rookie of the Month" - McDonald's Richmond (December 2021)
Timeline
Receptionist/Admin
TM Covers
2024.11 - 2024.12
Retail Sales Person
Hunting and Fishing Nelson
2023.11 - Current
Barista
Silvan Forest Coffee Cart
2022.04 - 2025.01
Crew Member
McDonalds
2021.11 - 2022.02
Bachelor of Arts With Honours - Sociology
University of Otago
Bachelor of Arts - Sociology
University of Otago