Rosie Shen

• Organized budget documentation and tracked expenses to maintain tight business controls.
• Assisted in the preparation of monthly financial statements to provide insight into company performance.
• Supplier Relations: Build and maintain strong relationships with suppliers, negotiate terms and ensure smooth transaction processes
• Credit and Collections: Administer credit management policies and handle debtor inquiries, ensuring timely collection of outstanding balances
• Data Entry: Accurately enter financial data, including monthly statements and transaction details, into the accounting system
• Completed accurate bank reconciliations, identifying errors and rectifying any discrepancies promptly.
• Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.

• Month-End Reporting: Processed month-end balance reports for various regions, ensuring accuracy and consistency
• Payment Processing: Received and applied payments to accounts, including cash deposits and credit card transactions
• Customer and Manager Collaboration: Worked closely with customers and managers to investigate and resolve payment issues
• Cash Control: Managed cash deposits and completed cash control sheets to maintain accurate records
• Collections and Dispute Resolution: Conducted collections efforts and handled bad checks, returns, and chargebacks
• Account Reconciliation: Reconciled accounts and verified financial statements, ledgers, and accounts, making necessary corrections
• Report Preparation: Prepared and reviewed financial reports, including invoices, bills, and accounts payable and receivable
• Financial Document Preparation: Created and managed financial documents to support accurate accounting records
• Budget Assistance: Assisted with budget preparation and financial planning
• Administrative and Financial Support: Provided administrative support and collaborated with internal accountants to generate financial reports and ensure accurate financial management
• Credit Management: Administered credit management processes to maintain financial stability and reduce risk

Additional responsibilities

• Maintaining the billing system
• Investigating and resolving any irregularities or enquiries
• Assisting in general financial management and analysis
• Evaluating new credit requests and conducting client credit checks
• Responding to client inquiries
• Liaising with customers and the sales team
• Good Understanding of legal complexities
• Ability to reconcile complex debtors' accounts
• Managing and collecting debt from company debtors
• Evaluating new credit requests and conducting client credit checks

• Accounts Receivable Oversight: Maintained the accuracy and integrity of the accounts receivable ledger, processes, and systems
• Month-End Procedures: Executed month-end processing tasks, including comprehensive financial reconciliations and reporting
• Shipping and Export Coordination: Supported the shipping and export teams, facilitating smooth and efficient operations
• Credit Control Management: Administered credit control processes to manage and mitigate financial risk
• Sales and Service Report Processing: Processed sales orders and service reports, ensuring accurate and timely documentation
• Xero Account Management: Managed customer and supplier accounts using Xero, addressing queries and escalating issues as required
• Invoice Handling: Oversaw the matching, batching, and coding of production, house, and talent invoices
• Bank and Supplier Reconciliation: Performed daily bank and supplier statement reconciliations to ensure accurate financial records
• Expense and Purchase Order Processing: Investigated outstanding invoices, processed internal expense claims, and managed purchase orders
• Payroll Administration: Administered payroll using Smart Payroll, ensuring accurate and timely employee compensation
• Budget Support: Assisted with budget preparation and financial planning to support organisational goals

• Accounts Management: Oversaw accounts payable and receivable function, ensuring accuracy and efficiency in financial transactions
• Freight Invoices Allocation: Managed the allocation of freight invoices and associated costs to appropriate accounts
• Month-End Processing: Conducted month-end processing activities, including financial reconciliation reporting
• Administrative Support: Performed various administrative duties, including handling internal and external billing queries and customer account inquiries
• Sales and Services Processing: Processed sales orders, service reports, and debtor's receipts, ensuring timely and accurate documentation
• Bank Reconciliation: Executed daily bank reconciliation to verify and reconcile financial discrepancies
• Accounts Reconciliation: Performed regular account reconciliations to ensure accuracy and resolve discrepancies
• Credit management: Managed credit accounts and enforced credit policies to maintain financial stability

• Client Relations: Ensured clients' needs were met promptly and cost-effectively, maintaining high levels of satisfaction
• Communication: Communicated project information clearly and accurately to clients and project teams, facilitating smooth operations
• Program Assistance: Supported Events and Development programs, contributing to their successful execution
• Budget and Timeline Support: Assisted the Product Development Manager and Trade Executive with budget management and adherence to project timelines
• Stakeholder Engagement: Interacted with internal and external investors and sponsors to foster strong relationships and collaboration
• Project Tracking: Monitored project status, including progress reports and financial tracking, to ensure project goals were achieved
• Data Management: Performed data entry for budget reports and financial summaries, ensuring accurate and up-to-date records
• POS Operations: Assisted with point-of-sale (POS) systems as required for project and event needs