Ross Dray
Grey Lynn,AUK
Summary
I am a hard woking and adaptable person who has 3+ years experience in construction, 5+ years in customer service roles. I left Edinburgh 4 years ago and have been happy to try my hand at anything, i am a fast learner and love challenging myself with a new task. With this in mind i am happy to take on role i have perviously done, or something new. Having me as an employee would guarantee that you have someone who will give their all at every task, who works well under pressure and thrives at the possibility of learning a new skill.
Overview
10
10
years of professional experience
Work History
Carpenters Hand/ Leading Hand
Hanssen
, Perth
05.2023 - 12.2023
- Cleaned up debris from construction sites after work was completed each day.
- Demonstrated best safety practices working at heights and lifting various objects.
- Assisted distribution of tools, materials, and equipment to skilled workers.
- Understood how to operate and maintain job site equipment safely and for maximum productivity.
- Performed demanding physical work over extended periods and modeled positive attitude.
- Gained independent working skills and guided and mentored less experienced team members.
- Used laser measuring tools to calculate lengths, widths and heights.
- Operated power tools and equipment to complete assigned tasks.
- Moved materials, supplies and equipment around the worksite as needed.
Skilled Labourer
Hiview design and construction
Gaythrone, Brisbane
07.2022 - 04.2023
- Worked with teammates to move steel forms.
- Ensured that all safety protocols were followed at all times on the jobsite.
- Cleaned up debris after completion of each phase of a project.
- Lifted heavy objects using proper techniques while working in tight spaces safely.
- Constructed forms to create various concrete structures.
- Removed formwork components after concrete has cured using hand-tools or pneumatic chisels and hammers.
- Assembled bolts, nuts, screws, clamps, ties and braces to secure formwork components together.
- Operated power tools such as jackhammers, drills, saws, grinders.
Labourer
Fast labour Hire / Cobild
St Kilda, Melbourne
12.2021 - 06.2022
- Performed demanding physical work over extended periods and modeled positive attitude.
- Mixed concrete, mortar and other materials to prepare building material.
- Maintained clean, safe working environment by removing debris from job site prior to shift completion.
- Used wheelbarrow to move debris and material to designated areas on jobsite.
- Cleaned or prepared construction sites to eliminate hazards.
All Rounder
Oyster HQ
, Coffin Bay
10.2021 - 12.2021
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
- Greeted customers and provided excellent customer service.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Effectively multitasked within fast-paced environment.
- Performed opening and closing duties including restocking supplies.
All Rounder
Three rivers hotel
, Greenvale QLD
08.2021 - 09.2021
- Greeted customers and provided excellent customer service.
- Completed day-to-day duties accurately and efficiently.
- Recognized by management for providing exceptional customer service.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Monitored bar inventory and promptly restocked low items before depletion.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
Farm Hand
Dandys produce / Forest nursery Queensland
, Bundaberg QLD
08.2020 - 08.2021
- Operated irrigation systems to provide adequate water supply for plants.
- Performed general maintenance tasks around the farm, including repairing fences and buildings.
- Completed harvesting activities using tractors and other heavy equipment.
- Cleared and maintained irrigation ditches for adequate water flow, dust suppression and crop growth.
Carpet and Upholstery Cleaner
amazing carpet cleaners
, Sydney
01.2020 - 07.2020
- Driving work van to and from jobs
- Maintained safety protocols through safe handling of equipment and chemicals in order to Steam-clean or shampoo carpets and upholstery in customers' houses
- providing excellent customer interaction in order to negotiate the best price for the cleans prior to starting the job
- Assisted with customer requests and answered questions to improve satisfaction.
- Gathered information from clients to create solutions that achieved business needs and desires.
Receptionist / Swim Teacher
Edinburgh leisure
, Edinburgh
08.2013 - 05.2019
- Completed day-to-day duties accurately and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Answered Large number of calls per shift to assist with customer questions and concerns.
- Participated in monthly training courses to stay up-to-date in water rescue techniques.
- Provided individual instruction to help swimmers improve their technique.
- Encouraged students with positive reinforcement during lessons.
- Built relationships with parents and swimmers to increase likelihood of repeat business in future swim lessons sessions.
Education
Bachelor of Science - Sport and exercise science with sports coaching
Napier University
Edinburgh01.2019
Skills
- Problem Identification
- Customer Service
- Interpersonal skills
- Punctual
- Highly motivated
References
- Jonn Keely, Hanssen finishing Supervisor, +61 455999940
- Barry Scott, Cobild foreman, +61 455999940
- Louise Flecther, Three Rivers Pub owner, +61 428546136
Timeline
Carpenters Hand/ Leading Hand
Hanssen
05.2023 - 12.2023
Skilled Labourer
Hiview design and construction
07.2022 - 04.2023
Labourer
Fast labour Hire / Cobild
12.2021 - 06.2022
All Rounder
Oyster HQ
10.2021 - 12.2021
All Rounder
Three rivers hotel
08.2021 - 09.2021
Farm Hand
Dandys produce / Forest nursery Queensland
08.2020 - 08.2021
Carpet and Upholstery Cleaner
amazing carpet cleaners
01.2020 - 07.2020
Receptionist / Swim Teacher
Edinburgh leisure
08.2013 - 05.2019
Bachelor of Science - Sport and exercise science with sports coaching
Napier University
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