Ross Matahiki
Tokomaru,GIS
Summary
I am a dedicated and versatile professional with a strong desire to contribute my skills and expertise in a new and challenging work environment. With a background in Customer Service I am eager to take on new opportunities and learn new things. I am a honest and reliable person who thrives in high pressure situations. I have excellent organisational skills, I work well within a team environment, I am also able to work alone.
Overview
7
7
years of professional experience
Work History
Shop Assistant
Tokomaru Bay Four Square
10.2023 - 05.2024
- Completed daily tasks accurately and on-time to support shop needs.
- Maintained a clean and organized shop floor, optimizing space for ease of customer navigation.
- Greeted customers entering store and offered assistance with requirements.
- Provided excellent customer service, promptly addressing inquiries and resolving issues.
- Organized shelves to remove slow moving items and add new merchandise.
- Contributed to team success by supporting colleagues during peak periods or staff shortages.
Pack House Worker
NZ Fruits Gisborne
01.2023 - 02.2023
- Ensured customer satisfaction by carefully inspecting all packed fruits for quality control purposes.
- Assisted in maintaining a clean and safe work environment, adhering to safety guidelines and protocols.
- Enhanced packing efficiency by streamlining fruit selection and sorting processes.
- Increased productivity with the consistent use of high-quality packing materials and equipment.
- Improved teamwork and collaboration among packers through clear communication and coordination of tasks.
- Supported efficient shipping operations by preparing fruit packages according to specified weight and size requirements.
Caretaker
Chaffeys Contracting
01.2017 - 01.2022
- Conducted regular safety meetings to reinforce safe working practices among team members and prevent accidents on site.
- Maintained accurate records of material types, weights, and destinations to support efficient waste management reporting.
- Improved waste sorting efficiency by implementing proper guidelines and procedures for transfer station users.
- Provided excellent customer service by addressing questions or concerns promptly and professionally.
- Collaborated with team members to optimize daily operations and achieve facility objectives.
- Handled equipment, chemicals, and materials properly and with caution.
- Confirmed all cleaning tools and equipment were stored properly after use.
- Removed trash, debris and other waste materials from premises.
- Increased customer satisfaction by maintaining clean restrooms and public spaces in a timely manner.
Education
Tolaga Bay Area School
Tolaga Bay, NZ2015
Skills
- Reliability and punctuality
- Honest and Dependable
- Excellent IT skills - Working knowledge of Zoom, all Microsoft packages
- Excellent client service and communication skills
- Proven ability to multi task in a fast paced environment
- Strong attention to detail and excellent organizational skills
Timeline
Shop Assistant
Tokomaru Bay Four Square
10.2023 - 05.2024
Pack House Worker
NZ Fruits Gisborne
01.2023 - 02.2023
Caretaker
Chaffeys Contracting
01.2017 - 01.2022
Tolaga Bay Area School
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