Rossie Wang
Dunedin,OTA
Summary
Proactive and results-oriented professional with proven expertise in customer service and problem-solving. Excelled at Tank Juice Bar by enhancing team performance and customer satisfaction. Skilled in fostering teamwork and collaboration, with a knack for clear communication and a positive attitude. Achieved significant improvements in operational efficiency and customer engagement.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Team Member
Tank Juice Bar
08.2022 - 10.2023
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Worked different stations to provide optimal coverage and meet production goals.
Team Member
Home Taste Restaurant and Bar
02.2024 - 11.2024
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Developed strong cooperative relationships with coworkers and managers.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
Education
Bachelor of Science - Forensic Analytical Science
University of Otago
Dunedin, NZ12-2027
No Degree -
Wellington East Girl's College
Wellington, NZ12-2024
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
Certification
- National Certificate of Educational Achievement (Level 3) achieved with merit
- National Certificate of Educational Achievement (Level 2) achieved with merit
- National Certificate of Educational Achievement (Level 1) achieved with merit
Languages
Chinese (Mandarin)
Native or Bilingual
English
Native or Bilingual
Timeline
Team Member
Home Taste Restaurant and Bar
02.2024 - 11.2024
Team Member
Tank Juice Bar
08.2022 - 10.2023
- National Certificate of Educational Achievement (Level 3) achieved with merit
- National Certificate of Educational Achievement (Level 2) achieved with merit
- National Certificate of Educational Achievement (Level 1) achieved with merit
Bachelor of Science - Forensic Analytical Science
University of Otago
No Degree -
Wellington East Girl's College
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