Rowen Simpson

Delivery driver

• Followed all relevant traffic laws and safety regulations.
• Utilized GPS and other navigation tools to plan routes and stay on schedule.
• Achieved safe driving records by consistently following traffic rules and regulations.
• Delivered goods and products to customer on time and in excellent condition.
• Cleaned and maintained vehicle and assessed vehicle for damage after each shift.

Worked for these businesses

STRATHMORE CAKE KITHCHEN

BAKED IN THE BAY

STRATHMORE BAKERY CAFE

MIDNIGHT EXPRESSO

EKIM BURGER

• Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
• Prepared food and beverages and verified adherence of quality and safe food-handling standards.
• Reduced risks by maintaining clean and organised work environment.
• Collaborated with team members to consistently deliver high-quality service in a fast-paced environment.
• Communicated with customers to promptly resolve complaints and address inquiries.
• Processed payments with focus on accuracy and correct cash-handling procedures.
• Delivered excellent customer service to support company reputation and patron satisfaction.
• Greeted guests with friendly and professional acknowledgment to build rapport.
• Handled guest complaints professionally, resolving issues quickly to promote positive experiences.
• Supported restaurant operations by assisting servers during busy periods or covering shifts as needed.
• Trained new staff members on proper customer service and hospitality policies.
• Implemented effective time management strategies during high-volume periods which resulted in reduced wait times and increased guest satisfaction.
• Trained new staff on best practices in customer service, resulting in improved overall performance metrics.