Rowena Simanu
Manurewa,Auckland
Summary
Responsible retail professional with excellent sales, service and interpersonal skills. Committed to making every customer feel welcome and assisting with any need. Advanced knowledge of fashion trends and popular looks. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Retail Assistant
Hospice
Takanini, Auckland
11.2023 - Current
- Assisted customers with product selection, answered queries and provided advice.
- Greeted customers upon entry to the store and provided a positive shopping experience.
- Processed payments using cash register, credit card machine and POS system.
- Maintained stock levels by replenishing shelves, tidying displays and organizing merchandise.
- Provided excellent customer service by attending to customer needs in a timely manner.
Packer
Burns Support Group
Otahuhu, Auckland
02.2018 - 08.2018
- Organized inventory in the warehouse according to established procedures.
- Packed products in accordance with specified instructions.
- Wrapped items securely using appropriate packing materials.
- Labeled boxes, crates, and other containers accurately.
Receptionist
Old Malologa Trust
Pt Chevalier, Auckland
03.2002 - 10.2002
- Greeted visitors and provided them with assistance.
- Prepared correspondence, reports and other documents in final formats with correct punctuation, capitalization, grammar and spelling.
- Greeted customers, answered general questions and directed to appropriate locations.
Receptionist
AUT
Auckland , Auckland CBD
12.1996 - 11.1998
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments for clients, customers, and other visitors.
- Maintained a neat reception area by organizing materials and tidying up furniture.
Process Worker
Salvation Army
Sandringham, Auckland
12.1996 - 11.1998
- Performed quality control checks on products to ensure they met customer requirements.
- Prepared and packaged items for shipping according to established procedures.
- Monitored inventory levels of raw materials and finished products.
- Maintained cleanliness of work areas by sweeping and mopping floors, emptying trash containers.
- Followed safety protocols when handling hazardous materials.
- Organized supplies used in the production process to ensure efficient workflow.
- Utilized computer systems to track orders and maintain records of manufacturing activities.
Education
English Education, Mathematics, History.
Auckland Girls Grammar
Auckland, NZ12-1996
Skills
- Inventory Tracking
- Order Processing
- Customer Assistance
- Cash Handling Accuracy
- Cash Register Operation
- Organization
- Creative Thinking
- Honest and Dependable
Affiliations
I love walking,singing, and going to the gym to be socially active.
Languages
Samoan
Limited
English
Full Professional
Certification
- Certificate in Community Skills
References
- Michele Henry/Office Adminstrator at Burns Support Group. Phone number: 021863670
- Tuli To'oala/Waiparera Trust. Phone number:0273649172
Timeline
Retail Assistant
Hospice
11.2023 - Current
Packer
Burns Support Group
02.2018 - 08.2018
Receptionist
Old Malologa Trust
03.2002 - 10.2002
Receptionist
AUT
12.1996 - 11.1998
Process Worker
Salvation Army
12.1996 - 11.1998
English Education, Mathematics, History.
Auckland Girls Grammar
- Certificate in Community Skills
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