Roxana Ioana Ungureanu
Queenstown
Summary
Currently in Queenstown, born in Romania and raised in Italy. I am a dedicated professional with a diverse background in both high-pressure healthcare and fast-paced hospitality. Having spent years as an Intensive Care Nurse, I bring exceptional calm, resilience, and people skills to the service industry. My experience spans cafeteria, cocktail, and wine bar service in Milan, alongside event coordination and floor service. I am currently seeking a long-term role with visa sponsorship to establish myself in the local community and contribute my diverse skill set to a dynamic team.
I am an adaptable professional with a proven capacity for rapid learning in fast-paced, multilingual environments.
Overview
2026
2026
years of professional experience
9
9
years of post-secondary education
Work History
Registered Nurse
Gruppo Ospedaliero Moncucco
Lugano, Locarno, Switzerland
12.2020 - 11.2025
- Intensive Care Unit
- Emergency Department
Registered Nurse
Asst Monza – Ospedale San Gerardo
Monza, IT
03.2020 - 11.2020
- COVID-19 Intensive Care Unit
- Emergency Surgery & Level I/II Trauma Unit
Barista/ Bartender
Archimede Caffè
Milano, Italy
12.2023 - 11.2025
- Prepared high-quality espresso beverages
- Maintained cleanliness and organization of the coffee bar and dining area.
- Engaged with customers to provide friendly and efficient service.
- Operated cash registers to process customer payments.
Slot machine Cage cashier
Led srl - Joy Village
Seregno, Milano
03.2018 - 06.2019
- Cash Handling & Transactions: Proficiency in accurately processing high-volume cash transactions, payouts, and currency exchanges.
- Customer Relations: Providing excellent customer service in a high-pressure environment, managing guest inquiries and resolving issues promptly.
- Compliance & Responsible Gaming: Ensuring all operations adhere to local gambling regulations and promoting responsible gaming practices.
- Security & Surveillance Awareness: Maintaining high levels of alertness to identify suspicious activity or potential fraud.
- Conflict Resolution: Effectively de-escalating tense situations with customers in a professional manner.
Waitress
Ristorante le tre lanterne
Lissone, Italy
- Served food and beverages to guests in a Romanian restaurant
- Collaborated with kitchen staff to ensure timely food delivery.
- Took orders for food and drinks and delivered them to guests.
Pool Attendant
Piscina di Saronno
Saronno, Italy
06.2017 - 10.2017
- Chemical Handling & Safety: Safe handling, storage, and application of pool chemicals (chlorine, acid) in compliance with safety standards.
- Surface Maintenance: Expertise in vacuuming, scrubbing tiles, and skimming to maintain a debris-free environment.
- Facility Hygiene: Deep cleaning and sanitizing of changing rooms, showers, and pool decks to meet health regulations.
Waitress
Agriturismo La cascina di Mattia
Como, Italy
- Served food and beverages to guests in an Italian restaurant.
- Assisted in setting up dining areas for various events and services.
- Maintained cleanliness and organization of tables and service areas.
Other jobs
Various Employers
, Italy
06.2014 - 06.2019
- Sales Assistant
- Gaming Assistant
- In-Home Caregiver
- Nursery/Preschool Assistant in a Daycare Centre
- Facility Maintenance in a leisure centre with swimming pool
- Baby sitter
- House keeping
- Tutor/ Homework Assistant
- Dog sitter
Education
Bachelor Degree - Nursing
University of Milan Bicocca
Monza, MB 09.2015 - 11.2019
High School Diploma – Science Major - Mathematics, Biology, Chemistry, Physics
I.I.S. GALILEO GALILEI
Crema, CR 09.2010 - 01.2015
Skills
- Nursing skills in ICU and ED
- Guest relations management
- Order delivery practices
- Check payment processing
- Food safety oversight
- Coffee expertise
- Supply restocking
Personal Information & Interests
- Work Eligibility: Currently on a Visitor Visa looking for an Accredited Employer Work Visa
- Driving Licenses: Full Category A and B, (Class 1 and 6), Clean Driving Record, Own reliable transport
- Mobility: Available in Queenstown
- Interests: Photography (Completed training at Gruppo Fotografico Offanengo); passionate about travel and cultural exchange.
Professional Development & Certifications
- BLS-AED-SRC Generic Provider | AMUT (Accademia di Medicina d’Urgenza Ticinese), Switzerland | 08 Aug 2024.
- Management of Invasive and Non-Invasive Mechanical Ventilation - Level 1 SIAARTI (Italian Society of Anesthesia, Analgesia, Resuscitation and Intensive Care) | 27 Feb 2023.
- Advanced Cardiovascular Life Support (ACLS) Provider | AHA Training Center: FCTSA, Switzerland Set 2022
- BLS-AED-SRC Generic Provider | AMUT (Accademia di Medicina d’Urgenza Ticinese), Switzerland | 08 Apr 2022.
- Blood Gas Analysis (ABG): Clinical Significance | Siemens Healthineers | 12 Jul 2021
- Advanced Intensive Care Medicine Seminar | EOC (Ente Ospedaliero Cantonale), Switzerland | 14 Jun 2021.
- Respiratory Mechanics and Mechanical Ventilation: Physiology to Clinical Practice | I.ME.D. (Istituto Medicina Didattica), Italy | 28 Oct 2023
- BLS-D (Basic Life Support & Defibrillation) | Certified: 25 Feb 2019
- Nursing Assistance in Correctional Facilities | 10 Jul 2019
- Eating Disorders: An Ethnographic Perspective | 18 Jun 2019
- Psychological Distress and Societal Impact | 27 May 2019
- Alzheimer’s Disease: Patient Care and Support | 12 Sep 2018
- Ethics in Nursing: Case Analysis & Professional Responsibility | 12 Jul 2018
- Management of Alcoholism and Alcohol-Related Disorders | 13 Jun 2018
- IT Skills: Proficient in Microsoft Office Suite (Word, Excel, PowerPoint); ECDL Certified (European Computer Driving Licence).
Recognition
- Registered Nurse (RN) | Italy OPI (Ordine Professioni Infermieristiche) – Registration 2019 - 2021
- Registered Nurse (RN) | Switzerland CRS (Swiss Red Cross): PFLEGE202026569 / Active
Timeline
Barista/ Bartender
Archimede Caffè
12.2023 - 11.2025
Registered Nurse
Gruppo Ospedaliero Moncucco
12.2020 - 11.2025
Registered Nurse
Asst Monza – Ospedale San Gerardo
03.2020 - 11.2020
Slot machine Cage cashier
Led srl - Joy Village
03.2018 - 06.2019
Pool Attendant
Piscina di Saronno
06.2017 - 10.2017
Bachelor Degree - Nursing
University of Milan Bicocca
09.2015 - 11.2019
Other jobs
Various Employers
06.2014 - 06.2019
High School Diploma – Science Major - Mathematics, Biology, Chemistry, Physics
I.I.S. GALILEO GALILEI
09.2010 - 01.2015
Waitress
Ristorante le tre lanterne
Waitress
Agriturismo La cascina di Mattia