Roxanne Whareumu

Auckland,Northcote

Overview

years of professional experience

House Keeping Attendant, House Person and Laundry

02.2023 - 07.2024

Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
Responded to customer requests efficiently and with knowledgeable assistance.
Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
Provided excellent customer service to guests by promptly responding to inquiries and requests.
Promptly responded to all requests for assistance.
Greeted customers and offered them assistance.
Responded to guest requests for assistance, toiletries, and personal care items.
Clean and sanitize hotel rooms, public areas, restrooms to a high quality
Make beds and changed linen, replenish all amenties
Vaccume and mop rooms as well as empting bins and washing all windows and surfaces
Report to maintainance if any faulty in the room

Online Assistant

11.2021 - 05.2022

Met customer needs through polite, friendly and attentive service.
Cleaned, swept, mopped, and disinfected shop area to maintain customer safety and health.
Replenished shelves regularly to meet customer demand and maximise sales.
Operated cash register to record transactions accurately and efficiently.
Learned duties for various positions and provided backup at key times.
Contributed to a positive work environment by building strong relationships with colleagues and working cooperatively on tasks.
Managed efficient cash register operations.
Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Provided exceptional services and pleasant shopping experiences to retail customers.

The Crowne Plaza Hotel and Resort

02.2023 - 07.2024

Fabulous Work Group (Countdown)

11.2021 - 05.2022

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