Summary
Overview
Work History
Education
Skills
Timeline
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RITU SHARMA

Checkout Supervisor
Auckland,PAPATOETOE

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

5
5
years of professional experience

Work History

Checkout Supervisor

PAK'nSAVE
Sylvia Park
02.2023 - Current
  • Supervised multi-cultural teams of 5 members, enforcing compliance with operational policies and procedures.
  • Checked workers and recorded performance for presentation to shift leaders.
  • Managed theft prevention with focus on minimizing product losses.
  • Resolved customer complaints quickly to maintain customer satisfaction.
  • Assisted customers in need to promote pleasant shopping experiences and encourage return business.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Built positive relationships with customers to increase repeat business.
  • Researched issues to obtain appropriate answers to customer inquiries.

Shift Supervisor

KFC
Sylvia Park
12.2021 - 02.2023
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Monitored workflow to improve employee time management and increase productivity.
  • Ensure that sales, production & ordering are met on time on daily basis.

Shift Supervisor

KFC
Royal Oak
02.2021 - 12.2021
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.
  • Resolved customer complaints and issues and offered them alternatives solutions.
  • Responded and resolved customer questions and concerns about conflicts and try to find solutions for that.

Senior Sandwich Artist

Subway
Parnell
01.2019 - 01.2021
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Excellent communication skills, both verbal and written.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.

Team Member

KFC
Otahuhu
07.2018 - 01.2019
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team.

Education

MBA - Accounting And Business Management

Symbiosis University Pune
Pune
2013

Bachelor of Accounting - Accounting

Punjab University
2011

Skills

  • Time Management
  • Attention to Detail
  • Staff Training
  • Store Opening and Closing
  • Proactive and Self Motivated

Timeline

Checkout Supervisor

PAK'nSAVE
02.2023 - Current

Shift Supervisor

KFC
12.2021 - 02.2023

Shift Supervisor

KFC
02.2021 - 12.2021

Senior Sandwich Artist

Subway
01.2019 - 01.2021

Team Member

KFC
07.2018 - 01.2019

MBA - Accounting And Business Management

Symbiosis University Pune

Bachelor of Accounting - Accounting

Punjab University

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RITU SHARMACheckout Supervisor