Ruben Kesteloot
Auckland,AUK
Summary
I'm a motivated graduate student with a strong passion for the world of business and a specific focus on consultancy. I graduated with distinction as a Business Engineer, demonstrating a commitment to academic excellence and a solid foundation in business principles. Currently I am pursuing advanced English language courses to enhance my communication skills. I am very eager to apply my knowledge and dedication to drive success in the field of business consultancy.
Overview
7
7
years of professional experience
Work History
Waiter
Restaurant: Bar Muza, De Beemden
06.2019 - Current
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Informed customers about daily and seasonal specials.
- Used cash registers and credit card machines to cash out customers.
- Trained new servers on restaurant policies and procedures.
- Collaborated with kitchen staff to facilitate prompt and accurate food preparation.
Bartender
Café: Sint-Gummarus
04.2017 - 07.2018
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
Waiter
Christmas Jumping
12.2016 - 12.2017
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
Education
Master of Science - Business Engineering
KU Leuven
Leuven, BE06.2023
Bachelor of Science - Business Engineering
KU Leuven
Leuven, BE06.2021
High School Diploma -
Sint-Gummarus College
Lier, BE06.2018
Skills
- Team player
- Social
- Eager to learn
- Quick learner
- Eager to adapt
- Mother tongue: Dutch
- Advanced: English
- Basics: French and German
- Knowledge of Excell/Word
Hobbies
- Tennis
- Soccer
- Running
- Cycling
- Padel
- Skiing
Timeline
Waiter
Restaurant: Bar Muza, De Beemden
06.2019 - Current
Bartender
Café: Sint-Gummarus
04.2017 - 07.2018
Waiter
Christmas Jumping
12.2016 - 12.2017
Master of Science - Business Engineering
KU Leuven
Bachelor of Science - Business Engineering
KU Leuven
High School Diploma -
Sint-Gummarus College
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