Rubenetta Shelford
Hamilton,Chartwell
Summary
Privileged Census Enumerator with outstanding communication skills driven to perform duties of great national importance. Establishes proper rapport by contacting households to explain importance of Census and purpose of visit. Puts respondents at ease with friendly appearance, courtesy and well-chosen words.
Overview
21
21
years of professional experience
Work History
Census Worker
Census
02.2023 - 06.2023
- Navigated challenging situations by utilizing effective communication skills when interacting with diverse populations.
- Contributed to an inclusive environment by treating all individuals with respect, regardless of their background or beliefs, during data collection efforts.
- Attended team meetings to develop job knowledge.
- Fostered positive relationships with local community members, leveraging these connections to facilitate smoother Census data collection processes.
- Met with supervisor to review procedures, report issues or concerns and receive instructions.
- Managed personal inventory of materials such as forms, devices, identification badges, and instructional booklets for efficient daily use during fieldwork activities.
- Improved data accuracy by diligently collecting and recording responses from surveyed households.
- Ensured thorough coverage of assigned areas by meticulously following designated routes and schedules.
- Visited assigned neighborhoods and knocked on doors to encourage participation in Census.
- Maintained and submitted records of hours worked, miles driven and expenses incurred to facilitate accurate reporting measures.
- Supported accurate population representation through detailed record keeping and timely submission of collected data.
Pick Packer
Toll People
09.2018 - 06.2021
- Sealed containers and packages with glue, tape or other materials.
- Maintained a clean and organized work environment, promoting safety and productivity.
- Collaborated with team members to achieve daily goals and meet company objectives.
- Prepared shipping documents to track incoming and outgoing shipments and maintain proof of transaction.
- Complied with safety, health, and environmental regulations as prescribed by law.
- Utilized adhesive labels and other materials to package items.
- Counted items to verify accuracy of orders.
- Inspected items for defects and damage.
- Assisted supervisors with special projects as needed, showcasing versatility and commitment to overall team success.
- Utilized totes, jacks and forklifts to safely load and unload materials and heavy items to and from trucks.
- Secured items for storage or shipment.
- Operated shrink wrap, banding and other wrapping machines.
- Ensured timely completion of orders through effective time management and multitasking skills.
- Sorted and stacked finished items.
- Complied with company policies and industry regulations throughout all packing activities, promoting a safe working environment.
- Supported warehouse operations by efficiently moving materials to designated areas using pallet jacks or Tuggers.
- Weighed packaged items to calculate total weight.
- Placed items into bags, boxes or other containers.
- Performed required housekeeping to keep work areas clean such as sweeping floors, putting trash in trash containers and picking up product from floor.
- Adjusted machine settings to accommodate different items and packaging materials.
Picker Packer
Officeworks
04.2014 - 07.2018
- Protected materials for transport by correctly packaging products in boxes and crates.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Moved merchandise using pallet jacks and hand trucks.
- Ensured proper stock levels for high-demand items by frequently monitoring inventory levels and reporting shortages as necessary.
- Reviewed order slips, picked products and staged merchandize to be shipped.
- Moved cardboard, plastic ties, and other debris from unboxing to trash.
- Kept work areas neat, clean and free from debris.
- Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
Picker Packer
C8 Group
09.2013 - 04.2014
- Protected materials for transport by correctly packaging products in boxes and crates.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Moved merchandise using pallet jacks and hand trucks.
- Reviewed order slips, picked products and staged merchandize to be shipped.
- Moved cardboard, plastic ties, and other debris from unboxing to trash.
- Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
- Assisted with loading and unloading trucks, ensuring proper handling of fragile items to minimize breakage or damage.
- Safely and securely loaded items to prevent damage during transport.
- Greeted customers and directed to requested products.
- Labeled products, rotated stock and fronted merchandise for appealing display.
- Interacted with guests in friendly and knowledgeable way.
- Reduced shipping errors by thoroughly checking each item before packaging for shipment.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Consistently met daily quotas while maintaining high-quality standards in product handling during the picking process.
- Reviewed printed tickets or digital orders to get item numbers and merchandise locations.
- Kept work areas neat, clean and free from debris.
- Followed orders precisely for correct items, sizes and quantities.
- Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
- Stocked designated items on shelves, end caps and displays.
- Supervised inventory cycle counting processes, accounting and surplus records, product damages and product returns.
- Stocked warehouse efficiently by comparing item numbers with storage locations.
- Marked stock with identification tags and labels to outline information such as storage locations.
- Enhanced order accuracy by carefully picking and packing items per customer specifications.
- Passionate about learning and committed to continual improvement.
- Filled shortages in available goods by requisitioning merchandise from suppliers based on space, demand and current pricing.
Data Entry Intern
Pumpkin Patch
01.2009 - 02.2009
- Built and maintained tracking databases for variety of measuring aspects.
- Followed established procedures to enter and process data correctly.
- Maintained strict confidentiality while handling sensitive client information according to company guidelines and legal regulations.
- Organized, sorted, and checked input data against original documents.
- Ensured data integrity through regular audits and validation of entered information, leading to consistent and reliable datasets.
- Developed and maintained databases to store customer information.
- Updated and maintained customer information, documents and records.
- Entered numerical data into databases with speed and accuracy using 10-key pad.
- Reduced errors in reports by thoroughly reviewing entered data and making necessary corrections before submission.
Meat Process Worker
Beacon Johnson
03.2003 - 06.2004
- Adhered to all safety regulations, resulting in a reduced number of workplace accidents and injuries.
- Replenished butcher counter displays to maintain fresh, appealing produce.
- Demonstrated adaptability by quickly adjusting to changes in work schedules or job assignments based on fluctuating production demands.
- Analyzed meat temperatures for safety and quality and monitored heat conditions for stability.
- Maintained high standards for product presentation by consistently following company guidelines for packaging and labeling procedures.
- Inspected equipment, checking for proper functioning and safety.
- Cleaned and maintained equipment used in cutting and trimming, complying with hygiene and sanitation standards.
- Labeled meat items clearly and accurately with allergen information and expiration dates.
- Performed meat inspections and checked temperature environment to maximize food safety.
- Ensured timely completion of orders by prioritizing tasks efficiently and adhering to strict deadlines.
- Wrapped meat produce to maintain quality, freshness and condition.
- Contributed to a positive work environment by maintaining clear communication channels and promoting teamwork among colleagues.
- Enhanced product quality through consistent compliance with hygiene and sanitation regulations.
- Complied with food safety, hygiene and sanitation regulations for safe food preparation.
- Performed daily equipment checks, identifying potential issues and coordinating with maintenance staff for timely repairs.
- Proven ability to learn quickly and adapt to new situations.
- Strengthened communication skills through regular interactions with others.
- Worked effectively in fast-paced environments.
Cahier
Burger King
04.2002 - 02.2003
- Used POS system to enter orders, process payments and issue receipts.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Upsold additional products and services to customers, increasing revenue.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Operated cash register to record transactions accurately and efficiently.
- Stocked, tagged and displayed merchandise as required.
- Built relationships with customers to encourage repeat business.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Worked with floor team and managers to meet wide range of customer needs.
- Identified and resolved discrepancies and errors in customer accounts.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Welcomed customers and helped determine their needs.
- Handled cash with high accuracy and took care to check bills for fraud.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with returns, refunds and resolving transaction issues.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Performed cash, card and check transactions to complete customer purchases.
Education
No Degree -
Opotiki College
Opotiki, NZ02.2002
Skills
- Regulatory Compliance
- Proofreading
- Entry Correction
- Handheld Device Operation
- Customer Service
- Microsoft Office
- Data Collection
- Computer Skills
- Inbound and outbound calls
- Attention to Detail
- Active Listening
- Payment Processing
- Phone and Email Etiquette
- Time Management
- Polite and Professional
- Recordkeeping
- Data Entry
- Friendly, Positive Attitude
- Google Drive
- Microsoft Word
- Fluent in English
Timeline
Census Worker
Census
02.2023 - 06.2023
Pick Packer
Toll People
09.2018 - 06.2021
Picker Packer
Officeworks
04.2014 - 07.2018
Picker Packer
C8 Group
09.2013 - 04.2014
Data Entry Intern
Pumpkin Patch
01.2009 - 02.2009
Meat Process Worker
Beacon Johnson
03.2003 - 06.2004
Cahier
Burger King
04.2002 - 02.2003
No Degree -
Opotiki College
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