Rubina Akhtar
Papatoetoe,AUK
Summary
Rubina, a pleasant and professional personal assistant, is ready to utilize her skills and experience from professional and educational backgrounds as a team player for a well-reputed organization. Her primary goal is to help the team achieve company goals. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills.
Overview
12
12
years of professional experience
Work History
Personal Assistant
General Surgery, Middlemore Hospital
09.2022 - Current
- Supporting the Service Manager with essential personal assistance and managing administrative tasks for the General Surgery department.
- Maintaining proper filing of personal and professional documentation.
- Acting as the first point of contact for incoming visitors or phone calls, ensuring timely responses or directing inquiries appropriately.
- Ensuring the smooth operation of the Service Manager and the service by providing an efficient and effective administrative support system.
- Taking minutes for the Trauma Committee, entering trauma data on the NZTR website, preparing documentation and presentations such as monthly reports.
- Managing private contracts (outsourcing) processes, including account management, CME, and work-related claims dealing with Payroll, and overseeing Human resources for new hiring.
- Handling emails and other correspondence to facilitate communication and enhance business processes.
- Coordinating events and functions with attention to detail to ensure successful execution.
- Managed travel arrangements including flights, accommodations, and itineraries for smooth business trips.
- Maintain confidentiality, handled sensitive information with discretion and integrity.
- Streamlined communication, acted as primary point of contact between executives and internal/external stakeholders.
- Streamline invoice processing to ensure timely payments, closely collaborated with finance department.
- Coordinated appointments with medical professionals.
Ward Clerk- In Patient
Ward 23 AT&R Services
03.2017 - 09.2022
- Administer an efficient communication network and manage the flow of traffic.
- Organized paperwork for doctors, nurses, and patients.
- Organizing family meeting times with family in person and Zoom meeting / Ms Team setup and booking the room space promptly.
- Coordinate with various departments and ensure proper services and supplies for the unit.
- Provide full support to enter functional independent form data on the Australasian Rehabilitation Outcomes Centre staff website and ensure appropriate real data is entered
- Maintain and update the patient database on the computer and notify nursing staff of all upcoming changes
- Coordinate with various departments in and out stakeholders and ensure proper services and supplies of the unit
- Assist nurses and guide patients in and out of the unit.
- Monitor inventory of supplies and equipment and assist in managing all requisition slips
- Administer medical records for all physicians/nurses/social workers and medical staff and maintain attendance records for all visitors on Panui
- Maintain all electronics and non-electronics items for all staff in the ward
- Prepare all IDT meeting files and make all folders ready to go in the meeting twice weekly
- Monitor all emergency and scheduled calls and evacuate facilities when required
- Ensure compliance with all safety policies and procedures for hospital staff
- Supervise all ward needs to ensure new patient meals are ordered and the allocated nurse is aware of upcoming admissions.
Ward Clerk- In Patient
Ward 31 West Cardiology
03.2012 - 03.2017
- Process and maintain MAR (Medication Administration Record)
- Replenish the stock of ward supplies by forwarding timely requisition forms
- Answer patient and patients’ family queries regarding admission, registration, and discharge protocols
- Transcribe medical orders as and when needed
- Answer telephone calls and direct the same to relevant medical staff or relay messages
- Report any issue of concern in the ward to the head nurse directly
- Review patient discharge charts and forms to close the case file
- Keep track of follow-up visits for discharged patients
- Work collaboratively with the team of physicians and nurses to deliver quality patient care
- Update the doctor racks before round timings
- Maintain each patient’s case file and biodata.
Education
New Zealand Certificate in Business (First Line Management) Level 4 -
Waikato Institute of Technology
01.2023
New Zealand Certificate in Business (Introduction to Team Leadership Level 3) -
Waikato Institute of Technology
01.2022
Diploma in Social Work (One year) -
Te-Wananga Aotearoa
01.2014
Certificate in Business Administration Level 2, 3, 4 (One year) -
Manukau Institute of Technology
01.2013
Master in Sociology (Two years) -
University of Karachi Pakistan
01.2009
Bachelor in Arts (Two years) -
University of Karachi Pakistan
01.2007
Skills
- Time Management
- Multitasking and Organization
- Customer Service
- Strong Work Ethic
- Attention to Detail
- Event Planning
- Organizing and Preparing Meetings
- Calendar Management Proficiency
- Database entry
References
Will be provided upon request.
Languages
English
Full Professional
Urdu
Full Professional
Timeline
Personal Assistant
General Surgery, Middlemore Hospital
09.2022 - Current
Ward Clerk- In Patient
Ward 23 AT&R Services
03.2017 - 09.2022
Ward Clerk- In Patient
Ward 31 West Cardiology
03.2012 - 03.2017
New Zealand Certificate in Business (First Line Management) Level 4 -
Waikato Institute of Technology
New Zealand Certificate in Business (Introduction to Team Leadership Level 3) -
Waikato Institute of Technology
Diploma in Social Work (One year) -
Te-Wananga Aotearoa
Certificate in Business Administration Level 2, 3, 4 (One year) -
Manukau Institute of Technology
Master in Sociology (Two years) -
University of Karachi Pakistan
Bachelor in Arts (Two years) -
University of Karachi Pakistan
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