Ruby Edwards
Auckland,New Zealand
Summary
Dedicated administrative professional well-versed in communication and team building. Willing to learn medical terminology and scheduling. Ready to bring relevant work experience to your team.
Overview
10
10
years of professional experience
Work History
Customer Services & Project Coordinator
Best Doors Ltd
04.2023 - 11.2024
- Assisting clients with technical and service queries.
- Processing and filing documents.
- Liaised between departments and clients to facilitate communication, administrative tasks, bookings, estimated delivery dates, order information and payment to keep appropriate parties updated on project developments.
- Creating reports, resource charts, progress and delivery schedules and updates for project managers and other members of management to keep projects running smoothly.
- Supervised multiple projects from project start through to delivery by prioritizing needs and delegating assignments.
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Managed competing demands and professionally adapted to frequent change, delays and unexpected events.
Car Groomer/Detailer
Sensational Services
06.2022 - 10.2022
- Money handling, including cashier balancing and reporting all necessary information back to the employer
- Maintained a clean and organized workspace, ensuring efficient completion of tasks and high-quality workmanship.
- Completed full-service washes that included vacuuming interiors, shampooing carpets, degreasing engines, polishing chrome accents, applying wax coatings to exteriors.
- Supported company marketing efforts by maintaining a clean, professional appearance of the premises and displaying promotional materials in visible locations.
- Contributed to repeat business by developing strong relationships with clients through trustworthiness, reliability, and professionalism in all interactions.
- Contributed to a positive work environment by fostering strong teamwork, open communication, and continuous improvement efforts.
Food Delivery Driver
Pasifika Medical Association Group
09.2021 - 06.2022
- Essential Worker during 2021 Covid Lockdown.
- Collecting, transporting, and delivering pre-prepared food parcels from charitable organizations to families in need during lockdown and in isolation (post-lockdown).
- Meeting via Zoom with supervisors and other delivery drivers every morning to brief on the day ahead
- Documenting, logging, and updating delivery information online throughout the day
- Keeping to a strict time schedule by being in charge of navigation as well as communicating ahead with the families to ensure someone was home to collect the parcel.
- Managing multiple deliveries simultaneously, maximizing efficiency and productivity.
- Provided excellent customer service by being friendly and courteous during interactions.
- Adhering to strict government Covid regulations to ensure all deliveries were non-contact.
General Administrative Assistant
SDE Memorial Headstones Ltd
01.2015 - 01.2018
- Assisting with customers general enquiries.
- Managed filing systems, entered data and completed other clerical tasks.
- Dictation for formal business letters.
- Organised and processed daily banking, accounts owing and payroll.
- Assisted coworkers and staff members where help was needed.
- Maintained confidentiality of sensitive information by following strict privacy policies and implementing secure filing systems.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
Education
Bachelor of Communications - Marketing
Massey University
Auckland, NZ01.2022
New Zealand Diploma in Photography (Level 5) -
Southern Institute of Technology
05.2017
Skills
- Team coordination
- Critical thinking
- Customer service
- Detail-oriented
- Product restocking
- Resolving customer complaints and issues
- Processing payments
- Computer savvy
Pastachievements
- Duke of Edinburgh Award, The Bronze Standard. Gaining essential skills and attributes for work and life such as resilience, problem solving, team working, communication and drive. Earned by learning a skill, improving physical well being, volunteering in the community and experiencing a team adventure in a new environment.
- Tattoo Apprenticeship, Studying under Terje Koloamatangi, owner of Small Axe Studio. Creating my own client base in both Tonga and New Zealand. Learning my target audience and using posts on social media to advertise my art and engage with new people. Becoming confident in myself and the craft to tattoo my own designs for over 2 years. Tattooing at the YGB Boxing Day event, 2023.
Dateofavailability
January, 2025
Personal Information
- Ethnicity: Tongan/Maori
- Date of Birth: 09/18/97
- Gender: Female
- Nationality: New Zealander
Languages
English
Native or Bilingual
Tonga
Professional Working
Maori
Elementary
Timeline
Customer Services & Project Coordinator
Best Doors Ltd
04.2023 - 11.2024
Car Groomer/Detailer
Sensational Services
06.2022 - 10.2022
Food Delivery Driver
Pasifika Medical Association Group
09.2021 - 06.2022
General Administrative Assistant
SDE Memorial Headstones Ltd
01.2015 - 01.2018
Bachelor of Communications - Marketing
Massey University
New Zealand Diploma in Photography (Level 5) -
Southern Institute of Technology
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