Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
References
Timeline
Generic

Ruby Heaton

Christchurch,Templeton

Summary

Tēnā koe, my name is Ruby Heaton. I am a Psychology Graduate with experience as a youth worker who is enthusiastic about engaging in meaningful work within the realm of psychology. I have a strong foundation in Psychology gained through my Honours studies and am eager to apply my knowledge to best support individuals in achieving happy and healthy lifestyles.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Residential Youth Worker

Barnardo's
01.2022 - Current
  • Oversaw daily routines of youth in placement and delivered services related to basic needs
  • Documented child progress, reporting extreme changes in behaviour
  • Reported incidents that negatively affected child safety
  • Worked closely with team members to meet a high standard of general resident wellbeing.

Kairuruku Whare Kaupapa Rakatahi - Youth Transition Home (YTH) Supervisor

Methodist Mission Southern
07.2021 - 12.2022
  • Oversaw daily routines of youth in placement and delivered services related to basic needs
  • Documented child progress, reporting extreme changes in behaviour
  • Mentored and supported young people undergoing significant mental distress
  • Reported incidents that negatively affected child safety
  • Worked closely with team members to meet a high standard of general resident wellbeing.

Kaiako Kōhukahuka Rakitahi - Relieving ECE Teacher

Little Citizens Early Learning Centre
12.2021 - 12.2022
  • Taught children foundational skills in colours, shapes and letters
  • Controlled classroom environments with clearly outlined rules and positive reinforcement techniques
  • Encouraged children to be understanding of others, show good manners and instruct in other social development behaviours.

Administrative Support

ENGAGE
02.2022 - 04.2022
  • Assisted with special projects supporting self-regulation skills in New Zealand early childhood education and primary school settings
  • Completed tasks involving digital filing and document management protocols
  • Developed effective time management and task prioritisation skills whilst working from home.

Retail Assistant

Urban Beach
11.2019 - 02.2020
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects.
  • General management of opening, closing and shift change functions to maintain operational standards each day.

Retail Assistant

Stirling Sports
11.2018 - 02.2019
  • Managed cash register operations using POS system and processed sales and returns.
  • Counted cash, made change and stored coupons to keep organised and balanced cash register drawer
  • Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.

Volunteer

SPCA
01.2017 - 11.2018
  • Collaborated with others by contributing time, effort and care to advance needs or further missions.
  • Worked with the animals, cleaning cages and tending to general animal wellbeing.

Education

Bachelor of Arts with Honours - Psychology

University of Canterbury
10.2023

Bachelor of Arts - Psychology

University of Otago
08.2022

NCEA Levels 1, 2 & 3 -

Nelson Collage For Girls
09.2018

Skills

  • Conflict mediation
  • Client relationship management
  • Interdisciplinary teamwork
  • Active listening
  • First Aid/CPR
  • Crisis response
  • Special needs familiarity
  • Mental health support
  • Individualized support
  • Critical thinking

Certification

  • CPI foundations
  • Mental Health First Aid
  • St Johns online certification
  • Safety First Fire Warden
  • Safety First online certification
  • Workplace First Aid
  • Meditrain Certification
  • Nelson Surf Life saving certificate

Accomplishments

  • 2018 Nelson Collage for Girls Head Student Team Member
  • 2018 Whangamoa House Captain
  • Completed the CACTUS fitness program twice
  • 2017 and 2018 New Zealand Underwater Hockey National Bronze Medal (Senior Grade)
  • 2017 and 2018 New Zealand Central Zone Underwater Hockey Silver Medal (Senior Grade)
  • 2016 Nelson Underwater Hockey A team Vice Captain (Junior grade)
  • 2015 and 2016 New Zealand central zone Underwater Hockey Gold medals (Junior grade)
  • 2015 and 2016 New Zealand National Underwater Hockey bronze medals (Junior grade)
  • 2015-2018 South Island Underwater Hockey team

References

  • Phill Hemopo, Co-ordinator YTH Ōtepoti, Kairuruku Whare - Kaupapa Rakatahi, Youth Transition House, Ōtepoti (Dunedin), 0274916733, phillh@mmsouth.org.nz
  • Mike Cooney, Youth supervisor YTH Ōtepoti, Kairuruku Whare - Kaupapa Rakatahi, Youth Transition House, Ōtepoti (Dunedin), 0210436027

Timeline

Administrative Support

ENGAGE
02.2022 - 04.2022

Residential Youth Worker

Barnardo's
01.2022 - Current

Kaiako Kōhukahuka Rakitahi - Relieving ECE Teacher

Little Citizens Early Learning Centre
12.2021 - 12.2022

Kairuruku Whare Kaupapa Rakatahi - Youth Transition Home (YTH) Supervisor

Methodist Mission Southern
07.2021 - 12.2022

Retail Assistant

Urban Beach
11.2019 - 02.2020

Retail Assistant

Stirling Sports
11.2018 - 02.2019

Volunteer

SPCA
01.2017 - 11.2018

Bachelor of Arts with Honours - Psychology

University of Canterbury

Bachelor of Arts - Psychology

University of Otago

NCEA Levels 1, 2 & 3 -

Nelson Collage For Girls
Ruby Heaton