Ruby Hughes
Matamata,WKO
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
5
5
years of professional experience
Work History
Retail Assistant
Hobbiton Movie Set
08.2022 - 10.2023
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Liaised with suppliers and vendors for prompt delivery of orders.
- Stocked merchandise, clearly labeling items, and arranging according to size or colour.
- Used POS system to process sales, returns, and gift card activations.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
Salon Coordinator
Loft Hair &co
06.2022 - 08.2022
- Greeted patrons upon arrival at salon, offering prompt, courteous service.
- Scheduled appointments by phone, email and in person and recommended additional services.
- Maintained client waiting area, ensuring that it was kept clean at all times.
- Handled all payments and refunds, making sure that charges and correct tax were applied.
- Upsold salon products and services to customers through effective communication and successful marketing methods.
- Promoted business through marketing initiatives and use of social media.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
Online Personal Shopper
New World Matamata
10.2021 - 04.2022
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Tracked substitutions and informed customers of changes.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Developed professional relationships with customers to establish repeat business and increase trust.
Checkout Operator
New World Matamata
01.2020 - 10.2021
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Checked personal identifications during alcohol and tobacco sales.
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
- Trained and supervised new employees to apply best practices in customer service and store operations.
Casual Kitchen Hand
Cafe 64
01.2019 - 01.2020
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
- Operated kitchen equipment in accordance with manufacturer instructions.
- Labeled and stored all food items correctly and checked expiration dates routinely.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Education
Certificate III - Nail Technician
Toi Ohomai Institute of Technology
Tauranga, NZ12.2022
NCEA 1 -
Matamata College
Matamata, NZ11.2020
Skills
- Payment Processing
- POS System
- Persuasive Selling
- Issue Refunds
- Order Supplies
- Customer Service
- Supply Inventory Management
- Cleaning and Sanitizing
- Folding Clothes
- Team Work
- Communication Skills
- Willingness to Learn
Hobbies
- Watching crime & horror movies
- Online Shopping
- Playing with my animals
- Doing nails for people
- Sea shell collecting
Driver License
Full Driver License
August 2023- August 2033
Timeline
Retail Assistant
Hobbiton Movie Set
08.2022 - 10.2023
Salon Coordinator
Loft Hair &co
06.2022 - 08.2022
Online Personal Shopper
New World Matamata
10.2021 - 04.2022
Checkout Operator
New World Matamata
01.2020 - 10.2021
Casual Kitchen Hand
Cafe 64
01.2019 - 01.2020
Certificate III - Nail Technician
Toi Ohomai Institute of Technology
NCEA 1 -
Matamata College
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