Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ruby Johansen

Nelson,NSN

Summary

I am an eager 19 year old currently living in Nelson, but looking to relocate to Queenstown in early June or sooner with the right opportunity. During my 10 years of living here, I have finished my secondary schooling and moved on to polytech to increase my skills in hospitality. I enjoy gaining knowledge in different industries, building connections with people, and I'm a team player who is keen to learn new skills.


Overview

4
4
years of professional experience
1
1
Certification

Work History

Cafe Server/ Barista

Connings
Nelson, Richmond
06.2024 - Current
  • Performed opening and closing duties, preparing for incoming shifts
  • Ensured cleanliness of workspace and coffee station.
  • Worked calm and efficiently in a fast-paced environment
  • Answered questions about menu selections and made recommendations when requested.
  • Communicated as a team to provide an exceptional variety of food and beverages
  • Created a welcoming atmosphere when greeting and serving customers

Bartender/ Waitress/ Barista

Joes Garage
Nelson, Richmond
03.2023 - 06.2024
  • Maintained a clean, attractive and well stocked bar area
  • Enhanced loyalty among customers with consistent high-quality service.
  • Verified drinking age requirements by carefully reviewing valid photo identification
  • Explained daily specials and beverage promotions to exceed daily goals
  • Staying calm and worked efficiently in a face paced environment
  • Ensured preparation for each shift by following established closing procedures.

Sales Assistant

underground
Nelson, Richmond
04.2023 - 12.2023
  • Regularly in sole charge and a key holder
  • Engaged in friendly conversation with customers to better uncover individual needs
  • Processed transactions accurately while maintaining a high level of customer service
  • Creating a inviting environment by maintaining store organisation and cleanliness

Checkout Operator

Woolworths
Nelson, Richmond
05.2021 - 11.2021
  • Processed efficient and accurate cash, credit card and voucher payments using Point-of-Sale system.
  • Provided exceptional service to customers, promptly addressing concerns and enquires
  • Encouraged customers to make additional purchases by highlighting current deals
  • Enhanced store presentation by stocking shelves and inventory management
  • Verified age requirements with alcohol purchases

Education

Food And Beverage

NMIT
Nelson, NZ
12-2023

Waimea College
Nelson, NZ
11-2022

Skills

  • Eager to learn
  • Self awareness
  • Ability to work under pressure
  • Customer service
  • Flexable availability
  • Positive attitude

Certification

  • Certificate in food and beverage level 3

Timeline

Cafe Server/ Barista

Connings
06.2024 - Current

Sales Assistant

underground
04.2023 - 12.2023

Bartender/ Waitress/ Barista

Joes Garage
03.2023 - 06.2024

Checkout Operator

Woolworths
05.2021 - 11.2021

Food And Beverage

NMIT

Waimea College
Ruby Johansen