Ruby Robertson
Tauranga,BOP
Summary
Dedicated Swim Instructor experienced in teaching swimmers at all levels. Knowledgeable in safety protocols and capable of providing enjoyable learning environment. Genuinely enthusiastic for swimming and highly effective in motivating and inspiring students of every age. Attentive Swim Instructor with proven abilities individual and group instruction. Careful about monitoring students to prevent injuries and other emergency situations. Knowledgeable about related equipment and teaching techniques. Certified in First Aid, CPR and water rescue. Energetic Trainer with thorough knowledge of diverse strength training programs and group classes. Versed in assessing client fitness levels and safely supporting goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals. Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations.
Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies. Quick-thinking Supervisor recognized for success in guiding teams and boosting performance. Practical problem-solver with excellent issue and conflict resolution skills to drive team and organizational success. Highly effective and knowledgeable in process improvement and inventory control. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Swim Teacher for Children
Liz Van Wylie swim school
- Provided positive reinforcement and motivation to increase student confidence and performance.
- Evaluated student progress regularly, ensuring timely adjustments to teaching methods as needed.
- Promoted safe and inclusive environment for club clients and members.
- Motivated participants through one-on-one instruction and positive feedback.
- Communicated clearly and positively with parents to ensure expectations were met and exceeded.
- Adapted teaching techniques to different learning styles.
Tenpin Tauranga 2IC of Laser tag
Tenpin Tauranga
- Role includes customer service, food and drink handling, opening and closing and POS.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Developed and implemented business strategies to achieve business goals and stay competitive.
- Conducted employee training sessions to educate employees on products and company policies.
- Analyzed transactions to find methods to simplify procedures, improve processes and maximize resources.
- Evaluated competitive landscape regularly to maintain an up-to-date understanding of industry trends and market shifts affecting the business domain.
Tenpin Tauranga Duty Manager and Shift Superviser
Tenpin Tauranga
- Developed detailed plans based on broad guidance and direction.
- Facilitated open communication among team members by conducting regular meetings and encouraging constructive feedback sharing within the group.
- Assisted in the development of sales initiatives to increase hotel revenue, including upselling techniques and promotional packages.
- Implemented cost-saving measures to enhance profitability and align with budget.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Mentored and supported junior staff members to apply best practices and follow procedures.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Babysitting
Community
01.2017 - 01.2018
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Developed strong communication and organizational skills through working on group projects.
- Exercised leadership capabilities by successfully motivating and inspiring others.
House and fence painting
01.2016 - 01.2016
Helped build a retaining wall
01.2016 - 01.2016
Nursery work
Nurture Nature nursery
01.2014 - 01.2016
- Gained strong leadership skills by managing projects from start to finish.
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Proved successful working within tight deadlines and a fast-paced environment.
- Worked well in a team setting, providing support and guidance.
- Organized and detail-oriented with a strong work ethic.
Education
Bachelor of Arts - Psychology And Education
University of Waikato
Tauranga, NZ04.2024
Skills
- Learns skills quickly
- Good listener and follows instructions well
- Good people skills
- Performance Assessments
- Swim Instruction
- Sports Conditioning
- Pool safety
- Emergency Procedures
- Stroke techniques
- One-on-One Coaching
- Class Instruction
- Injury Prevention
- Decision-making capabilities
- Team Leadership
- Health and safety compliance
- Training and mentoring
Accomplishments
- Aquinas Year 10 English prize (2017)
- Selected and attended the Hillary Outdoor Education Centre (2016)
- Selected and attended The Spirit of Adventure (2017)
- Represented Aquinas in a United Nations senior speech competition (2017)
- Represented Matahui School in a junior speech competition (2012)
- Member of Aquinas First Five Basketball team and went to national basketball champs (2016 and 2017)
- Haiku anthologized in Best NZ Haiku Published in the Last Ten Years (2018)
- Awarded silver leadership award Matahui School (2014)
- Member of Aquinas choir (2017-2019)
- Year 9 and 10 passed with Excellence
- Level one NCEA achieved with excellence and academic honors (2018)
- Level 2 NCEA achieved with excellence and academic honors (2019)
- Level 3 NCEA endorsed with overall excellence (2020)
- Level 1,2 and 3 Food Technology excellence awards
- Level 3 food technology top academic achiever in subject
Education History
- Year 0-7 – Matahui school
- Year 8 - Year 13 – Aquinas College
- 2020 - 2021 - University of Canturbury
- 2021 - current - University of Waikato
Food And Hospitality Achievements
- 13285: Handle and maintain knives in a commercial kitchen
- 13283: Prepare and present salads for service
- 167: Practice food safety methods in a food business under supervision
- 13276: Cook food items by grilling
Contact Phone Number
0273619852
Personal Information
Date of Birth: 08/01/03
References
- Mr Oliver Webb, Assistant Head of Technology Faculty at Aquinas College, 0210667582, owebb@aquinas.school.nz
- Rebecca Stretton, Owner of Tenpin Tauranga, 0272222843
- Kirsty Tod, Character reference, 021489906
Hobbies and Interests
- Interacting with people
- Swimming and basketball
- Music; I play guitar and sing
- Cooking and food technology
Community Service
- Participating in service days and work experience (helping at retirement homes and preschools)
- Working bees at my primary school
- Assisted with various fundraisers at my school
- Coaching a junior basketball team
- Peer support leader – 2018-present
- Student support Atawhai leader – 2019
- Member of the 2020 Aquinas College Service trip
Certification
General Duty Manager Certificate
- Duty Managers License
Timeline
Babysitting
Community
01.2017 - 01.2018
House and fence painting
01.2016 - 01.2016
Helped build a retaining wall
01.2016 - 01.2016
Nursery work
Nurture Nature nursery
01.2014 - 01.2016
Swim Teacher for Children
Liz Van Wylie swim school
Tenpin Tauranga 2IC of Laser tag
Tenpin Tauranga
Tenpin Tauranga Duty Manager and Shift Superviser
Tenpin Tauranga
Bachelor of Arts - Psychology And Education
University of Waikato
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