VIANIKA SELDA
Rolleston,CAN
Summary
Hard-working and trustworthy individual prepared to contribute service-minded and dedicated attitude to a dynamic service team. Expertly manages high-volume orders and completes assignments to meet customer demand and quality expectations.
Overview
7
7
years of professional experience
Work History
Deli Worker
New World
Rolleston , Canterbury
11.2022 - Current
- Completed orders by slicing, weighing, packaging and pricing meats and cheeses.
- Stayed calm and professional in situations and resolved conflicts to customer satisfaction.
- Cleaned utensils, dishes and glasses for customer use.
- Organized ingredients and restocked supplies to prepare for busy periods.
- Received new inventory and rotated stock by dates to keep items fresh and usable.
- Stored perishable food items in freezer or refrigerator to protect from spoilage.
- Answered telephone inquiries about available menu items, products and services and delivered appropriate information so customers could make valid choices.
- Followed recipes and customer requests to prepare meals.
- Acquired new skills to support team and further accommodate customer needs.
- Assessed customer needs, evaluated food allergies and suggested additional menu items as appropriate.
Cafe Worker
Coffee Culture Cafe & Eatery
Lincoln, CAN
09.2019 - 02.2022
- Wiped, sanitised and maintained floors, facility and equipment to adhere with company standards and procedures
- Fulfilled customer orders while complying with pricing, packaging, and weighing procedures
- Exceeded customer expectations by providing a welcoming environment and prompt and friendly service to people of diverse backgrounds
- Maintained clean and attractive product displays to entice customer purchases
- Assisted customers with product selection by answering questions about food ingredients and nutritional value
- Trained new cafe workers in sales, customer service and safety
- Displayed calm and friendly demeanour when addressing and resolving customer issues and complaints
- Filled out daily shift log to record amount of food prepared, used and leftover
- Kept kitchen, counter and dining areas clean and sanitised
- Accurately operated cash register to process customer payments
- Scanned shelves and products cases for expired stock and discarded outdated or spoiled items.
Education
Bachelor of Design and Innovation - Media Design
Victoria University Of Wellington
KelburnHigh School Diploma -
Lincoln High School
Lincoln, CANBachelor of Communications - Journalism
University of Canterbury
Christchurch, NZSkills
- Documenting and
- Record Keeping
- Verbal and Written
- Communication
- Dependable and
- Cooperative
- Customer Relations
- Collaboration and
- Teamwork
- Time Management and
- Supply Ordering
- Cleaning and Sanitizing
- Safe Food Handling
- Stocking and
- Replenishment
- Health and Safety
- Compliance
- Special Dietary Needs
- Conflict Resolution
References
Casey McNeish
Coffee Culture Cafe & Eatery; Lincoln, CAN - Supervisor
022-122-1654
Timeline
Deli Worker
New World
11.2022 - Current
Cafe Worker
Coffee Culture Cafe & Eatery
09.2019 - 02.2022
Bachelor of Design and Innovation - Media Design
Victoria University Of Wellington
High School Diploma -
Lincoln High School
Bachelor of Communications - Journalism
University of Canterbury