Microsoft Office Suite
Ruchit Shah
Contract Coordinator - Government
135 Albert Street - Auckland Central,Auckland
Summary
Results-driven Contract Coordinator with strong expertise in managing and negotiating contracts across multiple industries. Demonstrates proficiency in legal compliance, vendor management, and contract language, ensuring meticulous attention to detail. Utilizes AI-driven process improvements to enhance operational efficiency and reduce costs. Proven track record in building collaborative relationships with clients and stakeholders to drive successful business outcomes.
Overview
16
16
years of professional experience
4
4
Certification
1
1
year of post-secondary education
Work History
Contract Coordinator
Auckland Council - Government
Auckland, New Zealand
05.2022 - Current
- Manage and oversee contracts, ensuring compliance with performance standards and addressing non-compliance issues.
- Advise stakeholders and contractors on KPI measurement to maximize contract outcomes.
- Handle contract variations, ensuring timely execution to meet business and customer needs.
- Collaborate with Facility Managers to identify, document, and resolve performance issues.
- Support supplier meetings, providing insights to address non-performance and enhance service delivery.
- Maintain contract documentation, ensuring accuracy, compliance, and seamless lifecycle management.
- Facilitate stakeholder meetings, tracking key issues to drive continuous improvement.
- Managed audit procedures, providing counsel on compliance and system usage.
- Ensure contract records are up to date, aligning with policies and regulatory requirements.
- Evaluate supplier performance, gathering feedback to optimize contract efficiency.
Client Site Manager
Westpac New Zealand, Converga Group
Auckland, New Zealand
07.2017 - 04.2022
- Directed office operations, maintaining efficiency and compliance.
- Supervise and support staff, fostering a productive and collaborative work environment.
- Managed budgets and expenditures, enhancing cost efficiency.
- Enhanced operational efficiency by refining office workflows.
- Ensured efficient task management by organizing meetings and coordinating schedules.
- Maintained exceptional levels of service through effective vendor management.
- Maintained accurate records and documentation while ensuring compliance with policies.
- Fostered an engaging atmosphere that increased overall productivity.
Operations Coordinator
Westpac New Zealand, Converga Group
Auckland, New Zealand
01.2009 - 07.2017
- Oversee mailroom operations, ensuring accuracy and efficiency.
- Lead and support team, resolving workflow issues.
- Ensure timely mail processing and distribution.
- Coordinate with departments for smooth deliveries.
- Manage inventory to maintain seamless operations.
- Enforce security and compliance in mail handling.
- Drive process improvements for efficiency.
Education
Diploma - Small Business Management - NZQA Approved
New Zealand Management Academies (NZMA) -
Auckland, New Zealand 07.2006 - 08.2007
Skills
- AI & Automation Proficiency
- Process Optimization
- Digital & Data Literacy
- Contract & Compliance Management
- Project & Stakeholder Management
- Data-Driven Decision Making
- Change Management
- Cybersecurity Awareness
- Business Communication
- Adaptability & Problem-Solving
Certification
- ChatGPT to Automate Work & Business (Generative AI, Productivity, Time Management)
- Microsoft Power BI - Dashboard
- Certified Mental Health Aider
- Dangerous Goods Handling for Road Transport
References
References available upon request.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software
SAP
Ariba
Power BI
Ready Contract
Google Gemini
Chat GPT
Co-Pilot
Languages
Gujarati
Native language
Hindi
Advanced (C1)
C1
Marathi
Intermediate (B1)
B1
Work Preference
Work Type
Full TimeWork Location
HybridOn-SiteRemoteImportant To Me
Work-life balanceCompany CultureFlexible work hoursWork from home optionHealthcare benefitsPersonal development programsCareer advancementStock Options / Equity / Profit SharingInterests
Cricket
Movies
Travel - Cruise
Cooking
Accomplishments
- Led process transformation by digitizing offline workflows, significantly improving efficiency and reducing manual effort for internal teams and stakeholders.
- Designed and delivered comprehensive training to ensure smooth adoption of new digital processes, enhancing team productivity.
- Developed in-depth process documentation that previously did not exist, providing clear, structured guidance for long-term operational consistency.
- Recognized for excellence, winning a departmental award for impactful contributions to process improvement.
- Consistently acknowledged with 11 formal recognitions over 2.5 years from various internal teams for exceptional performance and service excellence.
Quote
"All the powers in the universe are already ours. It is we who have put our hands before our eyes and cry that it is dark."
Swami Vivekananda
Timeline
Contract Coordinator
Auckland Council - Government
05.2022 - Current
Client Site Manager
Westpac New Zealand, Converga Group
07.2017 - 04.2022
Operations Coordinator
Westpac New Zealand, Converga Group
01.2009 - 07.2017
Diploma - Small Business Management - NZQA Approved
New Zealand Management Academies (NZMA) -
07.2006 - 08.2007
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