Rudimiller Talia’uli
Manukau
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Compassionate, creative and effective Teacher with valuable experience in classroom administration, professional development and project planning. Equipped with extensive background in versatile education environments.
Overview
11
11
years of professional experience
Work History
Primary School Teacher
Ocean Of Light International Schools
01.2022 - 11.2022
- Provided warm, supportive environment for developing academic, social and emotional growth.
- Worked one-on-one with students to determine strengths, weaknesses and learning patterns.
- Established open communication and positive relationships with students, parents, peers and administrative staff.
- Created and presented clever lessons to engage students and focus on core subjects necessary for personal and academic growth.
Senior Sales Consultant
Leréve
01.2021 - 12.2021
- Monitored and managed staff performance to attain target metrics both individually and team unit.
- Evaluated clients' needs and created plan of action to provide solutions.
- Explained important information regarding features and functions for various products so that customer was knowledgeable.
- Applied consultative sales approach and followed strategic marketing initiatives to develop new business.
- Created sales presentations to highlight product benefits and enhanced bottom-line profits.
High School English Teacher
St Andrews High School
01.2018 - 12.2020
- Administered assessments and standardized tests to evaluate student progress.
- Served as languages department member and attended meetings to develop and update course curricula.
- Coordinated theme days for classes to encourage interest in reading, resulting in significant increase in reading scores.
- Prepared comprehensive English curriculum for multiple classes.
- Established appropriate deadlines and provided complete instructions for reading assignment and homework.
- Kept classroom organized, clean, and safe for all students and visitors.
- Worked with other teachers to support struggling students and provide thorough help to rectify comprehension issues.
Family Nanny
Nanny Child Care
04.2014 - 12.2016
- Enhanced children''s emotional well-being by providing consistent and nurturing care.
- Implemented daily routines for optimal child development and created a structured environment.
- Encouraged social interactions through playdates, group outings, and community events.
- Assisted with homework and school projects, fostering a love for learning in the children.
Customer Service Cashier
McDonald's
07.2012 - 01.2014
- Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
- Streamlined the checkout process for faster service and improved customer experience.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Processed returns and exchanges with care, adhering to store policies while prioritizing customer satisfaction.
Customer Service Representative
The Warehouse Ltd
06.2011 - 06.2012
- Provided primary customer support to internal and external customers.
- Recommended products to customers, thoroughly explaining details.
- Developed community reputation through commitment to customer satisfaction and strong client relationships.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Responded to customer requests for products, services and company information.
Education
Certificate Of Completion - Customer Service Management
Customer Service Course
Auckland City 11.2019
Bachelor Of Arts - Education & Theatre
Victoria University of Wellington
Kelburn, WGN05.2017
High School Graduate - NCEA LEVEL 1, 2 And 3
Southern Cross Campus
Mangere, AUK12.2013
Skills
- Retail Sales Customer Service
- Classroom management
- Organizational Skills
- Public Speaking
- Digital Literacy
- Active Listening
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
- Sales Expertise
Timeline
Primary School Teacher
Ocean Of Light International Schools
01.2022 - 11.2022
Senior Sales Consultant
Leréve
01.2021 - 12.2021
High School English Teacher
St Andrews High School
01.2018 - 12.2020
Family Nanny
Nanny Child Care
04.2014 - 12.2016
Customer Service Cashier
McDonald's
07.2012 - 01.2014
Customer Service Representative
The Warehouse Ltd
06.2011 - 06.2012
Certificate Of Completion - Customer Service Management
Customer Service Course
Bachelor Of Arts - Education & Theatre
Victoria University of Wellington
High School Graduate - NCEA LEVEL 1, 2 And 3
Southern Cross Campus
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