Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
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Rudy Syam Eddy Syam

Wellington,WGN

Summary

Accomplished Automotive Master Technician with a proven track record at Rutherford & Bond Toyota, excelling in advanced diagnostics and electrical systems. Recognized for enhancing shop productivity and fostering teamwork, while delivering exceptional customer service and maintaining high-quality standards. Committed to continuous learning and environmental responsibility, ensuring optimal vehicle performance and customer satisfaction.

Experienced with advanced diagnostic tools and techniques for vehicle maintenance and repair. Utilizes in-depth knowledge of engine and electrical systems to ensure efficient and effective repairs. Track record of delivering reliable service and maintaining high safety standards in all repair and maintenance tasks.

Overview

28
28
years of professional experience
1
1
Certification

Work History

Automotive Master Technician

313 Motors Ltd
05.2017 - Current
  • Streamlined repair processes for increased efficiency and faster turnaround times.
  • Enhanced shop productivity by expertly utilizing diagnostic equipment and specialized tools for precise repairs.
  • Demonstrated commitment to environmental responsibility through proper disposal practices and adherence to recycling guidelines.
  • Troubleshot electrical systems effectively, restoring functionality while minimizing costs for customers whenever possible.
  • Developed strong relationships with vendors for timely delivery of parts necessary for expedited repairs.
  • Increased repeat business through consistent delivery of high-quality workmanship and excellent customer relations.
  • Reduced vehicle downtime by maintaining accurate records of all repairs and maintenance performed.
  • Performed comprehensive multi-point inspections during routine maintenance checks ensuring optimal vehicle performance.
  • Maintained a clean, safe work environment by enforcing strict adherence to safety protocols and guidelines.
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
  • Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
  • Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
  • Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
  • Analyzed and located malfunctions in brakes, motors, switches, and control systems.
  • Used specialized tools to detect leaks in gas and refrigerant systems.
  • Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
  • Repaired and replaced worn and damaged components.

Automotive Master Technician

Rutherford & Bond Toyota
11.2012 - 04.2017
  • Achieved Master Technician status through dedication to professional development and continuous learning.
  • Contributed to a positive workplace culture, fostering teamwork among fellow technicians and staff members alike.
  • Mentored junior technicians, sharing knowledge of advanced diagnostic techniques and repair procedures.
  • Collaborated with service advisors to ensure clear communication and understanding of customer needs.
  • Stayed current on industry trends, attending training workshops to expand technical knowledge and skills.
  • Provided exceptional customer service while explaining complex issues in layman''s terms to build trust with clients.
  • Ensured quality control by thoroughly inspecting completed repairs before returning vehicles to customers.
  • Implemented preventative maintenance programs that reduced overall vehicle breakdowns, saving time and money for customers.
  • Changed, rotated, and balanced tires on different types of vehicles.
  • Completed customer orders and warranty services according to manufacturer specifications.
  • Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
  • Read and followed technical documentation to complete accurate repairs.
  • Analyzed vehicle data using advanced diagnostic equipment.
  • Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
  • Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
  • Investigated customer complaints to identify cause of malfunctions.
  • Inspected damaged vehicles to estimate repair labor cost and required parts expense.
  • Coordinated with parts department to determine availability of necessary components.
  • Enhanced shop productivity by expertly utilizing diagnostic equipment and specialized tools for precise repairs.
  • Demonstrated commitment to environmental responsibility through proper disposal practices and adherence to recycling guidelines.
  • Troubleshot electrical systems effectively, restoring functionality while minimizing costs for customers whenever possible.
  • Reduced vehicle downtime by maintaining accurate records of all repairs and maintenance performed.
  • Performed comprehensive multi-point inspections during routine maintenance checks ensuring optimal vehicle performance.
  • Maintained a clean, safe work environment by enforcing strict adherence to safety protocols and guidelines.
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
  • Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.

Master Automotive Technician

Abdulatief Jamel Toyota
06.2002 - 10.2012
  • Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.
  • Supported service advisors in troubleshooting difficult customer concerns regarding vehicle performance issues or irregularities.
  • Collaborated with other technicians for efficient problem-solving in challenging repair situations.
  • Mentored junior technicians, sharing expertise to improve their diagnostic and repair skills.

Automotive Technician

Astrido Toyota
01.1998 - 06.2002
  • Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
  • Improved vehicle performance by conducting thorough diagnostic tests and repairing or replacing faulty components.
  • Upheld high safety standards in the workplace by following proper protocols when handling hazardous materials and utilizing protective gear as needed.
  • Increased workshop efficiency by effectively organizing tools, equipment, and workspace for easy access during repairs.

Education

High School Diploma -

Technical High School 5
Jakarta, Indonesia
07-1997

Skills

  • Brake systems
  • Tire services
  • Engine repair
  • Drivetrain repair
  • Advanced diagnostics
  • Vehicle inspections
  • Electrical systems
  • Emissions control
  • Fuel systems
  • Steering systems
  • Exhaust systems
  • Hybrid systems
  • Diesel engines
  • Problem-solving

Accomplishments

  • Supervised team of [Number] staff members.

Certification

  • Certified Toyota Technician
  • Certified Toyota Pro Technician
  • Certified Toyota Diagnosis Technician
  • Certified Toyota Master Technician
  • Toyota Hybrid System Training

Languages

English
Professional Working

Timeline

Automotive Master Technician

313 Motors Ltd
05.2017 - Current

Automotive Master Technician

Rutherford & Bond Toyota
11.2012 - 04.2017

Master Automotive Technician

Abdulatief Jamel Toyota
06.2002 - 10.2012

Automotive Technician

Astrido Toyota
01.1998 - 06.2002

High School Diploma -

Technical High School 5

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Rudy Syam Eddy Syam