Rui Shi

• Building long term relationships with existing valuable customers
• Weekly tracking conducting sales
• Customer enquires by phone and email
• Providing advice on promotional products and service
• Liaise with inventory and scheduling on orders and deliveries
• Office administration support
• Selecting import food product from China
• Data entry with Xero and Myob

Achievements: Achieved 150% of sales targets for three consecutive quarters

• Streamlined order processing system, reducing processing time by 20%, and improving customer satisfaction
• Expanded product portfolio which increased monthly sales by 15%.

• General office administration job duties
• Documents fillings and checking
• Data entering
• Support the administration accountant in all aspects of management
• Maintaining the cleanliness of the office at all times
• Dealing politely with customer complaints and resolving them

Achievements: Assisted in the preparation of lease agreements for over 50 properties, ensuring accuracy and compliance with legal requirements

• Conducted property inspections and identified maintenance issues, leading to a 15% reduction in tenant complaints.

• Sales of tourism product lines include 24 China domestic lines and 22 international lines
• Helping customers to book tickets, hotels and other business
• Making appointments, confirming schedules, and assisting in travel arrangement
• Demonstrating products to customers and resolving their complaints
• Assisting the management team in maximizing the stores sales and profitability
• Completing all necessary paper work at the start and end of shift
• Processing payments of various kinds, including cash and credit cards
• Keeping the store organized and maintaining an uncluttered environment
• Assisting the management team in maximizing the stores sales and profitability
• Proficient use of computer systems to handle customer registration and other issues

Achievements: Recognized as the Best Salesperson for two consecutive years, leading to a 10% increase in customer satisfaction ratings

• Organized promotional events that attracted over 200 participants, enhancing brand visibility and customer engagement.