Ruiha Te Wiki
Summary
Versatile and dynamic, with a proven track record at Whakapapa Lodge, excelling in cleanliness and customer service. Demonstrated ability to enhance workplace environments, leveraging skills in cleaning, sanitizing, and fostering positive interactions. Achieved significant improvements in efficiency and productivity through teamwork and collaboration. Committed to continuous learning and excellence in all tasks.
Personable and reliable candidate with passion for delivering exceptional customer service and positive, upbeat attitude. Well-versed in coffee brewing techniques and committed to mastering latte art, espresso extraction, and customer satisfaction. Dedicated to creating welcoming atmosphere and ensuring memorable experience for every patron.
Overview
1
1
year of professional experience
Work History
Cleaner
Whakapapa Lodge
03.2016 - 06.2016
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Handled equipment, chemicals, and materials properly and with caution.
- Confirmed all cleaning tools and equipment were stored properly after use.
- Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
- Cleaned and maintained lobbies, rooms and other common areas in commercial buildings.
Barista
Mc Donald's Taupo
11.2015 - 02.2016
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Maintained regular and consistent attendance and punctuality.
Lamb docking
Whareroa Station
08.2015 - 09.2015
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Paid attention to detail while completing assignments.
- Strengthened communication skills through regular interactions with others.
- Developed and maintained courteous and effective working relationships.
Education
Certificate - Agriculture
Waiariki Institute of Technology
Turangi, NZ11-2015
Certificate - NCEA
Lakeland Learning
Taupo11-2014
Skills
- Cleaning and sanitizing
- Sweeping and Mopping
- Housekeeping
- Cash Handling
- Opening and closing duties
- Friendly, Positive Attitude
- Cleanliness
- Safe Food Handling
- Food Preparation
- Order Taking
- Coffee machinery
- Teamwork and Collaboration
- Problem-Solving
Timeline
Cleaner
Whakapapa Lodge
03.2016 - 06.2016
Barista
Mc Donald's Taupo
11.2015 - 02.2016
Lamb docking
Whareroa Station
08.2015 - 09.2015
Certificate - Agriculture
Waiariki Institute of Technology
Certificate - NCEA
Lakeland Learning
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