Ruksar Diwan
139 Saint Georges Road, Avondale 0600 AKL,New Zealand
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
3
3
years of professional experience
Work History
Assistant Manager
Stumpy's Pizza
01.2024 - Current
- Maintained a positive attitude under pressure, contributing to a pleasant working environment for both staff and customers alike.
- Provided responsive, exceptional service to customers by answering questions, making recommendations, providing samples and responding to requests.
- Collaborated with team members to complete orders quickly, resulting in shorter wait times for customers.
- Improved customer satisfaction by addressing and resolving complaints promptly,
- Completed regular inventory counts to verify discrepancies, and forecast future needs.
- Streamlined warehouse operations, improving.
- efficiency by redesigning layout and workflow.
- Maintained a high level of customer satisfaction through proactive issue resolution and prompt response times to service requests.
Teacher
Sardar Patel Vidhyalaya
02.2022 - 06.2022
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Supported student physical, mental, and social development using classroom games and activities.
Education
Bachelor of Science - Chemistry
Gujarat University
06.2022
Bachelor of Science - Science And Maths
Sardar Patel University
06.2022
Skills
- Collaboration
- Respect
- Professionalism
- Customer Inquiries
- Positive and Professional
- Complaint resolution
- Decision-making
Additional Information
The complexity of the problems faced in the world today can only be solved with meaningful collaboration. Every person brings their own set of valuable skills and experiences to the workplace. When you join forces together, that's when the magic happens., Active listening is the ability to focus completely on a speaker, understand their message, comprehend the information and respond thoughtfully. Active listeners use verbal and non-verbal techniques to show and keep their attention on the speaker. Developing and using active listening skills can show your colleagues that you engaged and have interest in the project or task at hand.
Reference
Luisa Vitaliano
Air New Zealand Customer Service Agent
Timeline
Assistant Manager
Stumpy's Pizza
01.2024 - Current
Teacher
Sardar Patel Vidhyalaya
02.2022 - 06.2022
Bachelor of Science - Chemistry
Gujarat University
Bachelor of Science - Science And Maths
Sardar Patel University