Rukshan Cooray

- Lead and manage the Europe/Russia team of six subordinates, ensuring assigned objectives are met and strategies are formulated to meet overall budgets. (80M prs annum) (10 out of the top 20 customers are from Europe/Russia)
-Recorded the biggest-ever tender business with LIDL Germany, bringing in 15M prs / 3.2M USD annum.
- Work closely with distributors as well as directly with accounts of top supermarkets in Europe. (LIDL/DM/Rossmann; Germany, Mercadonna; Spain, COOP/Eurospin; Italy)
- Succeeded in launching DPL branded products in French supermarkets for the first time. (In Auchan and Casino retail chains)
- Responsible for managing the overall relationship with customers.
- Develop, establish and maintain pricing strategies
- Preparation of annual sales budget
- Handle customer disputes with professionalism and effective negotiation.

- Head of the Europe and Russia region, which contributes to 46% of the total volume.
- Overlooking 90 active customers and managing day-to-day business activities with 5 subordinates.
- Secondment in Italy for a period of 6 months to oversee and develop a regional distribution strategy in Italy with support from the company's marketing department.
- Assist the team members in achieving their predetermined goals.
- As the team leader, provide accurate guidelines to develop new customer relationships and expand the existing base to meet company objectives.
- Preparation of annual sales budget
- Expand the existing business by adding new components to attract customers from both existing and new markets.

- Account manager for Germany, Switzerland, Russia & Turkey.
- Used to manage markets in South America, Norway, Italy, the Czech Republic, and the Netherlands.
- Canvass/Manage orders and ensure follow-up from pre-production to final delivery.
- Analyze market trends and identify new opportunities.
- Assist with reviewing, negotiating, and completing business agreements.
- Quoting and negotiating prices/ credit terms and recording orders
- Actively involved in new product developments.
- Assist in resolving customer complaints by communicating with the appropriate parties to find solutions.

- Account manager handling the markets of Germany, Italy, South America, the Czech Republic, Norway, and The Netherlands.
- Manage orders and follow up with customers from pre-production through delivery.
- Analyzed market trends and identify new opportunities.
- Organized and managed customer trips to both Sri Lanka and other countries.
- Quoting and negotiating prices/ credit terms and recording orders

- Served as the Back Office support for the Sales Department.
- Orders are contracted and amended to meet customer needs, both locally and for export.
- Responsible for keeping a record of ISO documentation and ensuring that all documents are prepared to meet the required standards.
- Prepare post-shipment documents and forward them to relevant departments for further processes.