Rupak Acharya

Supported individuals with intellectual disabilities through person-centered care that promoted independence, dignity, and wellbeing.

• Assisted with daily living tasks, including personal care, meal preparation, household duties, and hygiene routines to enhance individual comfort and autonomy.
• Facilitated development of daily living skills, boosting confidence and promoting independence in individuals.
• Delivered emotional support to individuals during challenging times to promote mental health and well-being and build positive, respectful relationships with individuals and their families.
• Delivered emotional support while fostering positive, respectful relationships with individuals and families to enhance overall well-being.
• Accompanied individuals to community activities, social events, and recreational programs.
• Followed individual support plans, health and safety procedures, and organizational policies.
• Reported changes in health, behavior, and well-being to appropriate team members.
• Delivered emotional support to individuals during challenging times to promote mental health andwell-being. and build positive, respectful relationships with individuals and their families.

• Provided customer service support, addressing inquiries and resolving issues.
• Interacted with diverse customer demographics to meet needs.
• Facilitated problem solving and accurately calculated invoices.
• Collaborated with team on sales initiatives to enhance customer engagement.
• Prepared coffee drinks as a barista.
• Maintained cleanliness across the entire store.

• Monitored CCTV systems and managed access points to enhance security across hotel premises.
• Responded to security incidents and coordinated with management and emergency services.
• Recorded security incidents and observations in logs and incident reports to maintain accurate security documentation.
• Supported housekeeping and front desk teams across Park Rotana, Al Maha Arjaan by Rotana, Grand Millennium, and Ayla Grand Hotel.
• Coordinated daily with hotel teams to ensure smooth and organized guest service.
• Resolved guest concerns and urgent issues with calm, professional service.
• Assisted with room assignments, check-ins, and VIP guest needs.
• Managed room allocations, check-ins, and VIP guest requirements.
• Followed health and safety regulations throughout daily operations.