Dedicated professional with demonstrated strengths in customer service, time management and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals.
Hi, I’m
Rupendra Kandiyal
11A, Kia Ora Road, Beach Haven,NZ
Summary
Overview
17
years of professional experience
1
Certification
Work History
Lone StarAuckland, NZ
Restaurant & Bar Manager
06.2020 - Current
Job overview
- Building and maintaining good relationships with internal and external customers.
- Delivering excellent customer service, promoting cooperative effort, a team spirit, and good morale among employees.
- Ensuring high level of accuracy with attention to detail.
- Managing complaints and giving feedback to the team for improvement.
- Responsible for creating a safe workplace for staff and a safe environment for all customers and visitors.
- Monitored staff performance to ensure quality control was maintained at all times.
Hoyts Entertainment LTDHamilton, NZ
Venue Manager
08.2016 - 06.2020
Job overview
- Assisting the location manager in directing and implementing all activities that drive sales, market share, cost control and hands-on management approach to daily operations
- Delegated work to staff, setting priorities and goals.
- Making sure all complaints are dealt with in a timely, courteous and effective manner and following up with the location manager
- Identifying and managing performance issues with staff and regularly reviewing employee's personal presentation to ensure Hoyt's standards are constantly maintained
- Ensuring the full range of sales items is available at all times by maintaining par stock level and requisitioning accordingly.
The Spencer on Byron HotelTakapuna, NZ
Conference & Banquet Supervisor
11.2014 - 08.2016
Job overview
The Skycity Grand HotelAuckland, NZ
Food & Beverage Attendant
10.2013 - 11.2014
Job overview
Holiday InnReading, U.K
Food and Beverage Supervisor
09.2010 - 09.2012
Job overview
Baylis House Hotel, C&B VenueSlough, U.K
Conference & Banquet Operations Supervisor
05.2009 - 08.2010
Job overview
Hilton Dunkeld House HotelEdinburgh, U.K
Senior Food & Beverage Assistant
09.2007 - 05.2009
Job overview
Hilton Dunkeld House HotelEdinburgh, U.K
Food & Beverage Assistant
09.2007 - 05.2009
Job overview
The Marriott HotelEdinburgh, U.K
Conference & Banquet Assistant
10.2006 - 09.2007
Job overview
Education
Otago Polytechnic International Campus
Graduate Diploma from Hotel Management (Level - 7)
01.2013
University Overview
Queen Margaret University
Bachelor of Arts from International Hospitality Management
01.2008
University Overview
Institute of Technology Management
2 Years Diploma from Hotel Management
01.2006
University Overview
Skills
- Managing staff
- Customer focused
- Time management
- Ms Office
- Rostering & recruitment
- Labor Cost Control
- Inventory Control
- Office administration
- Verbal and Written Communication
- People management
- Training new staff
- Administrative tasks
- Event management
- Fine Dine/A La Cart
- Cost control
- Food hygiene
- Requisition
Certification
- License Controller Qualification (LCQ)
- Managers Certificate
- American Hotel & Lodging Association (AHLA)
- Food Handling Certificate
- Lavazza Barista Certificate
Accomplishments
Accomplishments
- Served as large business event planner for conference with more than 300 attendees.
- Managed food delivery for 200+ guests for special events and restaurant.
- Managed guest's checks, collected cash and processed credit cards.
- Employee of the month.
Languages
English
Full Professional
Hindi
Native/ Bilingual
Marathi
Professional
Panjabi
Elementary
Additional Information
Additional Information
Visa Status: Resident Visa
References
References
Mr Andy Fincham (Director)
1/270 Oteha Valley Road, Albany, Auckland, 0632,
M: 0297708375.
- Ms Joanna Somerville (Assistant Manager)
Hoyts Entertainment Ltd,
M: 021781080.
Timeline
Restaurant & Bar Manager
Lone Star
06.2020 - Current
Venue Manager
Hoyts Entertainment LTD
08.2016 - 06.2020
Conference & Banquet Supervisor
The Spencer on Byron Hotel
11.2014 - 08.2016
Food & Beverage Attendant
The Skycity Grand Hotel
10.2013 - 11.2014
Food and Beverage Supervisor
Holiday Inn
09.2010 - 09.2012
Conference & Banquet Operations Supervisor
Baylis House Hotel, C&B Venue
05.2009 - 08.2010
Senior Food & Beverage Assistant
Hilton Dunkeld House Hotel
09.2007 - 05.2009
Food & Beverage Assistant
Hilton Dunkeld House Hotel
09.2007 - 05.2009
Conference & Banquet Assistant
The Marriott Hotel
10.2006 - 09.2007
Otago Polytechnic International Campus
Graduate Diploma from Hotel Management (Level - 7)
Queen Margaret University
Bachelor of Arts from International Hospitality Management
Institute of Technology Management
2 Years Diploma from Hotel Management
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