Rupinder Kaur
Burwood
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
9
9
years of professional experience
Work History
Customer service representative
Z energy
07.2021 - Current
Customer service representative
Z energy
04.2019 - 07.2021
Resturant Manager
Spice Traders
11.2016 - 06.2018
Customer service representative
Spice Traders
09.2015 - 10.2016
Education
Certificate - accounts Adminstration and payroll
The career academy
Graduate Diploma - Business Management, Organisational Behaviour, Level-7
Wellington Institute of Technology
06.2016
Master of Commerce -
Punjabi university Patiala
05.2013
Bachelor of Business Administration -
Punjabi University Patiala
05.2011
Skills
- Effective communication
- Time management
- Learning and development
- Food hygiene
- Multitasking
- Teamwork
- Autonomous work
- Active listening
- Customer service
Career Direction
I have done Graduate Diploma in Business Management Level-7 at Wellington Institute of Technology (WELTEC). I have been working in the food and hospitality and retail for the past few years. I am seeking an opportunity in a reputed organisation to gain new experience and demonstrate my skills. I am passionate, motivated and have a great work ethic.
Additional Qualifications
- Food Safety Course NZQA Unit 168
- LCQ
Languages
English
Hindi
Punjabi
Interests
Listening Music
Socialising among people
Timeline
Customer service representative
Z energy
07.2021 - Current
Customer service representative
Z energy
04.2019 - 07.2021
Resturant Manager
Spice Traders
11.2016 - 06.2018
Customer service representative
Spice Traders
09.2015 - 10.2016
Graduate Diploma - Business Management, Organisational Behaviour, Level-7
Wellington Institute of Technology
Master of Commerce -
Punjabi university Patiala
Bachelor of Business Administration -
Punjabi University Patiala
Certificate - accounts Adminstration and payroll
The career academy
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