Rupinder Kaur
Frimley,Hastings
Summary
Highly motivated Sales Assistant with relevant background in retail and customer service. Offer strengths in communication, problem-solving, and relationship-building that drive sales growth. Notable success in previous role includes contributing to increased revenue through effective product promotion and upselling techniques. Proven ability in managing tasks efficiently and delivering exceptional service to customers.
Overview
1
1
year of professional experience
Work History
Sales Assistant
Bakers Delight
Hastings, Hawkes Bay
12.2024 - Current
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Managed daily sales floor operations, ensuring optimal customer service and satisfaction.
- Answered incoming telephone calls to provide store, products and services information.
- Completed daily reports on sales performance metrics such as units sold per hour, day, week, month.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Placed special orders or called other stores to find desired items.
- Monitored stock levels to facilitate restocking and replenishment of shelves.
- Cleaned shelves, counters and tables to maintain organized store.
Customer Service Representative
Z gas station
Hastings, Hawkes Bay
06.2024 - 11.2024
- Adjusted bills and refunded money to resolve customers' service or billing complaints.
- Identified opportunities for upselling additional products or services based on customer needs.
- Updated system with order specifics and customer details, preferences, and billing information.
- Promoted available products and services to customers during service, account management and order calls.
Education
Master of Science - Physics
Guru Nanak Dev University
Punjab , India05-2020
Bachelor of Science - Physics
Guru Nanak Dev University
Punjab , India05-2018
Skills
- Customer service
- Communication skills
- Sales expertise
- Strong communication and interpersonal skills
- Customer relations management
- Cash drawer management
- Product merchandising
- Product and service sales
- Building customer loyalty
- Customer assistance
- Safety and cleanliness standards
- Sales records management
- Multitasking
- Stock management
- Store operations
Volunteer Experience
- Volunteer Home Tutor
- Rotary Club support
References
Surinder singh
Position - owner ( Bakers delight)
0223784979
Bakersdelighthastings@gmail.com
Jobanjit Singh
Position - Store manager
0221206242
jitsohal96@gmail.com
Timeline
Sales Assistant
Bakers Delight
12.2024 - Current
Customer Service Representative
Z gas station
06.2024 - 11.2024
Master of Science - Physics
Guru Nanak Dev University
Bachelor of Science - Physics
Guru Nanak Dev University