Rupinderjit Dhindsa
Tauranga
Summary
Experienced professional seeking a challenging role in a reputable organization to enhance skills and knowledge while driving company success. Strong problem-solving skills, thirst for learning, and exceptional communication abilities. Position to support team achievements and deliver positive outcomes. Eager to take on new challenges and propel organizational goals with dedication and enthusiasm.
Overview
11
11
years of professional experience
Work History
Mathematics teacher
GTB Public School, Bardwal, Dhuri
07.2014 - 11.2017
- Design teaching materials to sustain students’ interest in the subject.
- Conducted regular assessments to monitor student progress, providing targeted feedback for continuous improvement.
- Implement initiatives and teaching methodologies.
- Inculcate discipline in students.
- Monitor students’ progress in the subject.
- Monitor overall academic development.
- Design student assessment systems and methodologies.
- Fostered positive learning environment, adapting teaching strategies to meet needs of individual students.
- Collaborated with fellow math teachers on curriculum development, resulting in a more cohesive and comprehensive program.
CSR/ Retail Assistant
VEGE BIN, MORRINSVILLE
07.2019 - 11.2019
- Handled all customers courteously and efficiently.
- Demonstrated empathy and active listening skills, resulting in a higher rate of customer satisfaction and repeat business.
- Checked product rotation to remove outdated products.
- Ensure accurate labeling and pricing of all products as per department directives
- Stocked shelves backup stores and displays.
- Uphold all store cleanliness and safety standards.
- Uphold sanitation and health procedures for all completed tasks.
- Addressed all customers special orders and requests.
- 6 Months
- Managed high call volumes, maintaining a professional demeanour during peak hours and effectively multitasking in a fast-paced environment.
Front of House Team Member and Supervisor
KFC
12.2019 - Current
- Enhanced customer satisfaction by providing exceptional service and maintaining a welcoming atmosphere.
- Handled customer complaints professionally and efficiently, resulting in increased repeat business.
- Exhibited strong knowledge of menu offerings, enabling informed recommendations that catered to individual guest preferences.
- Established welcoming atmosphere by greeting each guest warmly.
- Built a strong working relationship with colleagues to foster a team-oriented atmosphere, resulting in seamless service delivery.
- Helped guests at tables when in need of assistance.
- Supported overall team goals by assisting other staff members during peak hours as needed.
- Maintained cleanliness and organization of dining area, contributing to a more enjoyable dining experience for patrons.
- Assisted in training new team members, ensuring they were quickly able to provide excellent service to guests.
- Contributed to the improvement of overall restaurant efficiency by streamlining front-of-house processes and communication between team members.
Education
M.Sc - Mathematics
GNDU Amritsar
07.2014
Bachelors in Education - undefined
Punjabi University, Patiala
01.2010
Bachelors in Arts - undefined
Punjabi University, Patiala
01.2009
Skills
- Quick Learner
- Strong communication skills
- Work ethic
- Trustworthy
- Hard worker
- Friendly
- Business awareness
- Interpersonal skills
- Active listening
- Customer focus
- Complaint handling
- CRM software
- Conflict resolution
Hobbies and Interests
Interests include Craftwork.
QUALIFICATIONS AND PROFESSIONAL DEVELOPMENT
- Specialist Papers Include:
- Mathematics
- Economics
Timeline
Front of House Team Member and Supervisor
KFC
12.2019 - Current
CSR/ Retail Assistant
VEGE BIN, MORRINSVILLE
07.2019 - 11.2019
Mathematics teacher
GTB Public School, Bardwal, Dhuri
07.2014 - 11.2017
Bachelors in Education - undefined
Punjabi University, Patiala
Bachelors in Arts - undefined
Punjabi University, Patiala
M.Sc - Mathematics
GNDU Amritsar
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