RUSHABH NAGRARE
Auckland,New Zealand
Summary
As a qualified engineer with a strong technical background and excellent problem-solving skills, I am seeking a casual position for weekend work to earn extra income. I bring a detail-oriented mindset, adaptability, and a commitment to delivering high-quality work in any role I undertake. My strong interpersonal skills, coupled with the ability to quickly learn and apply new skills, make me a reliable and efficient addition to any workplace.
Overview
8
8
years of professional experience
Work History
Customer Service Representative
Dominos
03.2020 - 08.2021
- Respond to customer inquiries via phone, email, chat, or in person.
- Provide accurate and timely information about products, services, and company policies.
- Identify and resolve customer issues efficiently and professionally.
- Escalate complex issues to the appropriate department or supervisor when necessary.
- Assist customers with placing orders, processing payments, and tracking shipments.
- Update and manage customer account information as needed.
- Address customer complaints empathetically and work toward effective solutions.
- Document complaints and resolutions to improve processes.
- Collect and report customer feedback to support service and product improvements.
- Participate in training sessions and team meetings to stay informed about updates.
- Work closely with other departments (e.g., sales, technical support) to resolve customer concerns.
Engineer
HEB Construction
08.2021 - Current
- Assist in preparing project plans, schedules, and budgets.
- Coordinate with architects, designers, and other engineering teams to ensure project alignment.
- Collaborate with clients to understand project requirements and ensure expectations are met.
- Oversee and manage project documentation, including permits, contracts, and specifications.
- Interpret blueprints, technical drawings, and plans to guide construction activities.
- Ensure compliance with engineering principles, codes, and safety regulations.
- Recommend modifications or design adjustments based on site conditions.
- Review and approve technical submittals and shop drawings.
- Monitor project progress and ensure adherence to timelines.
- Communicate project status and potential risks to stakeholders.
- Assist the Project Manager in resolving conflicts and addressing delays.
- Track expenses and prepare cost reports to ensure the project stays within budget.
- Conduct site visits to inspect work and ensure quality control.
- Resolve technical issues that arise on-site.
- Supervise subcontractors, workers, and suppliers to ensure compliance with plans.
- Enforce safety standards and procedures on-site.
- Assist in sourcing and procurement of materials and equipment.
- Manage inventory and coordinate deliveries to avoid project delays.
- Oversee the proper allocation of labor and resources.
- Conduct regular inspections to ensure workmanship meets industry standards.
- Prepare and maintain documentation of inspections and test results.
- Ensure compliance with environmental and local government regulations.
- Maintain records of construction progress, daily reports, and logs.
- Prepare technical reports and presentations for stakeholders.
- Document and communicate changes to plans or schedules.
- Act as a liaison between various stakeholders, including contractors, vendors, and clients.
- Resolve disputes or issues that arise between parties during construction.
- Participate in meetings to discuss project updates and challenges.
Construction Team Member Assisting Site Engineer
Turbo Staff
11.2020 - 03.2020
- Calculating depths as per pile schedule
- Concrete Testing
- Sequencing the piles
- Checking cages as per REO
- Quality assurance and control for piles as per specifications
- Filling up of Pile Cards for QA
- Technical assistance to Site Engineer
- Coordinating with site engineer, project manager and on-site team for timely completion of daily schedule
Engineer Contracts
Veolia Water Ltd.
06.2016 - 01.2019
- Company Overview: 24x7 water supply project in Nagpur City
- Project Cost: Approximately NZD $82 Million
- Contractual reporting to client
- (Monthly report, annual report, general body meeting)
- As required, prepare and develop reports / data related to contract submission of incurred expenditure to client
- Preparation and analyzation of management information system (MIS) for top Management
- Preparation of bill of quantity as per drawing and rate analysis for different item as per BOQ
- Planning of scope for distribution pipeline laying every month
- Monitoring the timely completion of works by visiting sites and putting up bills of the same to client for payments
- Earned value analysis for small projects of pipeline laying
- Foresee compliance of contractual communications and follow-up with all department heads for timely closure
- Prepare service level benchmark compliances for client reporting
- 24x7 water supply project in Nagpur City
- Project Cost: Approximately NZD $82 Million
Education
Masters - Construction Management
Auckland University of Technology
12.2019
Bachelor's Degree - Civil Engineering
Nagpur University
06.2016
Skills
- Trend analysis
- Active listening
- Critical thinking
- Customer relations
- Problem resolution
- Teamwork / Collaboration
- Technical reporting
- Project Management
- Project Planning and Development
- Cost Control
- Microsoft Project
- Contract performance monitoring
Hobbies and Interests
- Cooking
- Cricket
- Hiking
References
References will be made available on request.
Languages
English
Full Professional
Hindi
Native or Bilingual
Marathi
Native or Bilingual
Timeline
Engineer
HEB Construction
08.2021 - Current
Construction Team Member Assisting Site Engineer
Turbo Staff
11.2020 - 03.2020
Customer Service Representative
Dominos
03.2020 - 08.2021
Engineer Contracts
Veolia Water Ltd.
06.2016 - 01.2019
Bachelor's Degree - Civil Engineering
Nagpur University
Masters - Construction Management
Auckland University of Technology
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