Russell Chamany
Strandon,NPL
Overview
25
25
years of professional experience
Work History
English Language Trainer
Naipunya International
Cochin, Kerala
04.2018 - 11.2022
- Created engaging lesson plans to foster student learning in the areas of grammar, pronunciation, writing, reading and listening comprehension.
- Provided individualized feedback on assignments and coursework.
- Collaborated with colleagues to develop innovative teaching methods for adult learners.
Team Leader Manager Customer Care
Reliance Infostreams Pvt. Ltd, Reliance Communications Pvt Ltd
Cochin, Kerala
07.2003 - 09.2011
- Assigned and monitored daily tasks for team members.
- Provided guidance, coaching, and feedback to team members.
- Organized team meetings to discuss progress and challenges.
- Implemented new processes and procedures as needed.
- Ensured compliance with company policies and regulations.
- Recruited, trained, and supervised new staff members.
- Collaborated with other departments to ensure smooth operations.
- Ensured that deadlines were met by setting realistic goals.
- Facilitated communication between senior management and staff.
- Motivated team members to consistently achieve or exceed performance expectations.
- Created shift schedules and coordinated with team members to maintain sufficient staffing levels during employee absences.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Medical Scribe
Fore Technologies Pvt. Ltd, Spinasoft Technologies Pvt. Ltd, Nesso Information Systems Pvt. Ltd, K.G
Cochin, Kerala
05.1998 - 07.2003
- Assisted physicians in patient care by transcribing and entering orders into the Electronic Medical Record system.
- Performed data entry of patient information, including demographics, vital signs, lab results, and other pertinent information.
- Verified accuracy of dictated reports prior to release for physician review.
- Maintained confidentiality of all patient information according to HIPAA regulations.
- Demonstrated proficiency in use of software programs utilized within healthcare setting.
- Attended continuing education seminars related to medical scribe duties as required.
- Assisted with special projects related to quality improvement initiatives as assigned.
- Input details about patient histories, physical examinations, medications and other information into physical or electronic charts.
- Demonstrated knowledge of terminology for multiple medical specialties, consistently seeking ongoing training to expand and maintain knowledge base.
- Transcribed dictation for variety of medical reports.
- Performed data entry and data retrieval services for inclusion in medical records and transmission to physicians.
- Identified mistakes in reports and checked with doctors to obtain correct information.
Education
Bachelor of Arts - Economics
Mahatma Gandhi University
Kerala04-1995
Timeline
English Language Trainer
Naipunya International
04.2018 - 11.2022
Team Leader Manager Customer Care
Reliance Infostreams Pvt. Ltd, Reliance Communications Pvt Ltd
07.2003 - 09.2011
Medical Scribe
Fore Technologies Pvt. Ltd, Spinasoft Technologies Pvt. Ltd, Nesso Information Systems Pvt. Ltd, K.G
05.1998 - 07.2003
Bachelor of Arts - Economics
Mahatma Gandhi University